Sr. Manager, HR Compliance and Operations

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Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Our vision: A world where everyone is free to focus on their most purposeful work, together.

Ready to become a Wriker?

The Sr. Manager, HR Compliance & Operations’ main mission is to lead Wrike to embody a culture of compliance and internal development. This position ensures that the company adheres to legal standards and in-house policies; and will design/manage strategic partnerships with internal business units toward a common goal of enterprise-wide compliance excellence. This role will have a diverse range of responsibilities associated with interpretation of people related regulations (including but not limited to state, federal, SOX), and drive a proactive collaboration between HR & cross-functional stakeholders. The Sr. Manager, HR Compliance & Operations will lead compliance policy development and management, compliance training and program management and creation of communications related to program updates.

Meet your hiring manager: Amy Zebrowski

How You’ll Make an Impact

Compliance and Human Resources Management

  • In partnership with HR, legal and business leaders, builds and executes a comprehensive strategic plan to remain compliant as a global organization
  • Ensure adherence to policy with all employment compliance matters
  • Able to proactively identify and quickly resolve new and emerging potential risks through regular risk assessment
  • Partner with Finance, Legal, and other teams as required to support annual audits
  • Manage pre-hire onboarding compliance requirements, including employment agreements, background checks, employment authorization eligibility, etc.
  • Build & maintain compliance processes from onboarding to off-boarding for extended workforce members, including PEO workers and independent contractors
  • Keep Wrike’s employment agreements and documents up to date, including our Employee Handbook, Code of Conduct and others as required
  • Handle various HR processes where compliance is required (such as the creation of personnel files, development of training, other)
  • Track and follow-up with employees on required compliance trainings, tasks and processes
  • Provide reporting (e.g. EEOC) and conduct audits when necessary
  • Partner with the Legal team and other required stakeholders to ensure appropriate compliance and governance of our people processes
  • Partner with General Counsel and HRBPs on employee relations issues, including workplace investigations and terminations, to ensure compliance with required and advisable legal protocols
  • Partner with HR staff to manage Wrike’s US leave of absence program to ensure compliance with company policy as well as state and federal regulations (FMLA, PDL, CFRA, etc.)
  • Partner with HR leadership in support of employee communications and execution of company strategy
  • Owns global HR compliance training program in KnowBe4; may also be required to prepare and deliver training content as needed

HR Operations

  • Manages day-to-day implementation of HR processes, policies and programs
  • May supervise one or more global HR Operations team members over time
  • Develops and scales HR processes covering all areas of the employee lifecycle
  • Plans, writes, and/or edits standard operating procedures and other necessary documentation
  • Maintains an HR support service center and management of “ticketing” and requests through to resolution or escalation/handoff
  • Ensures resources (internal and external) are in place to deliver services to a growing base of employees, managers, and leaders
  • Identifies vendors and outsourcing opportunities as appropriate to serve our operational needs, and manages the performance of vendors
  • Performs other functions and duties as required

You’ll achieve your best if you have:

  • 5+ years’ experience in global (US, EMEA, APJ) compliance/legal/human resources generalist field.
  • 2 years in a US-based leadership role in a fast-paced technology or startup environment.
  • Bachelor’s Degree in Business Law, Human Resource Management, or related field preferred, or a combination of education and equivalent work experience.
  • Strong leadership skills; influencing other HR and cross-functional professionals.
  • Compliance leader with a passion for innovation and process improvements
  • Ability to research and interpret employment laws and regulatory changes, participating in continuous HR training
  • Models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one's actions, including a high level of precision in work
  • Collaborates with others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts compliance and Wrike's overall success first
  • Effectively leverages resources to create exceptional outcomes, embraces change, and constructively resolves barriers and constraints
  • Ability to connect with team members and build strong relationships across all levels of the organization
  • Ability to accept criticism, and to calmly and effectively deal with high stress situations
  • Ability to work independently including the ability to research and resolve issues with minimal supervision
  • Ability to manage several complex projects simultaneously while working under pressure to meet deadlines
  • Excellent verbal and written communication skills, including the ability to conduct presentations, facilitate meetings and provide training
  • Proven project management skills
  • Ability to maintain confidentiality as required
  • Possess excellent organizational and time management skills
  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
  • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

You'll stand out with

  • GPHR highly preferred, or other HR certification (i.e. SHRM-SCP, SPHR)
  • Experience managing HR team members in EMEA and/or APJ
  • Japanese language skills
  • Experience with UKG Pro

Perks of working at Wrike

When you join our team, you join over 1,000 Wrikers all on a journey to do the best work of their lives. The 20,000+ businesses worldwide who chose us as their collaborative work management platform know we lead by example.

  • Medical, Dental, and Employer-Paid Vision Insurance
  • Life Insurance, Employer- Paid ST and LT Disability
  • 401K with employer match, FSA/HSA Benefits, and Legal Plan
  • Employee Assistance Program (EAP)
  • 11 Paid Holidays, 1 Floating Holiday, 20 Days of PTO
  • 16 Hours of Volunteer Paid Time Off
  • Parental Leave: 18 weeks for birth mothers, 4 weeks for non-birth parents
  • Get connected with one of our many WERC groups! (Wrike Employee Resource
    Community)

Your recruitment buddy will be Lindsey Storey, TA Team Lead.



#LI-LS1

The range above reflects the pay scale that Wrike reasonably expects to pay for the role. The pay scale will also depend on various factors, such as job duties and requirements, and relevant experience and skills. Pay scales are reviewed each year.

Remote - USA pay range
$140,000—$160,000 USD

Who Is Wrike and Our Culture

We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode

Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.

Our persona

💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful.

Our culture and Values

🤩 Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

🤝 Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

🎨 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.

💪 Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

Check out our LinkedIn Life Page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike.

Check us out on Glassdoor.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...