CPT-11417 E-Commerce Content & Catalog Virtual Assistant

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APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you’re interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11417 E-Commerce Content & Catalog Virtual Assistant Independent Contractor – CPT-11417 E-Commerce Content & Catalog Virtual Assistant/e-Commerce VA/Junior-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A lighting products company working with international manufacturing partners and U.S.-based customers is seeking an E-Commerce Content & Catalog Virtual Assistant to support its e-commerce department.The VA will be responsible for maintaining accurate and professional online product information, including product descriptions, specifications, pricing, inventory information, images, and other catalog data. The position also supports digital asset management, website maintenance, product spreadsheets, and coordination with internal departments.This is a detail-heavy e-commerce position requiring excellent data accuracy, strong Excel skills, and the ability to manage large amounts of product information consistently. The ideal candidate has previous e-commerce, catalog management, product data, or similar experience and can operate independently after learning the client’s systems and processes. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Product Content & Catalog Management Create, edit, and maintain product descriptions and specifications Format and organize product information for websites and marketplace listings Retrieve, verify, and enter product information into company systems Update pricing, inventory status, promotional information, and other catalog data Edit and maintain customer product submission spreadsheets Follow up on missing product weights, dimensions, specifications, and other required information Proofread product content for accuracy and consistency Digital Asset Management Request and coordinate product photography and digital assets Work with the Graphics Department to obtain completed product images Upload and organize product images, videos, and supporting digital assets Ensure the correct assets are associated with corresponding products Website & E-Commerce Support Monitor company and vendor websites for accurate product information Perform routine website and catalog audits Identify broken links, outdated information, missing content, and other issues Assist with maintaining an accurate, organized, and visually consistent online catalog Administrative & Cross-Functional Support Coordinate with Sales, Marketing, Product Management, and Graphics to gather required product information Maintain organized spreadsheets, files, and product records Assist with sales-related and departmental projects Provide additional administrative support as assigned Assist with basic company social media monitoring and posting as needed Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous e-commerce, product catalog, product data, sales support, or related experience strongly preferred Strong Microsoft Excel skills required Experience with Acumatica is preferred but not required Experience working with customer portals, particularly for managing and updating product or content information, preferred Experience entering and maintaining detailed product information preferred Strong written English and proofreading ability required Excellent data-entry accuracy and attention to detail Experience with e-commerce platforms or catalog management systems preferred Manufacturing, wholesale, retail, lighting, or consumer product experience is a plus Digital asset or product image management experience preferred Ability to quickly learn and navigate new software, systems, and customer portals Strong organizational and time-management skills with the ability to handle multiple tasks efficiently APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Microsoft Excel – Strong Proficiency Required Acumatica – Experience Preferred, but not required; candidates with similar system experience may be considered Microsoft Office E-Commerce Platforms Product / Catalog Management Systems Website CMS Platforms Digital Asset Management Tools Social Media Platforms Work Schedule Contracted Hours per Week: 40 hours per VA Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 9 AM – 5 PM CST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: e-Commerce VA REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level Contracted Hours per Week: 40 hours/week per VA Daily Working Time: 9 AM-5 PM CST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 2 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-C (Strong Written English Required) REGION PREFERENCES: Philippines What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more! Tagged as: junior, mid-level

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...