Note: The job is a remote job and is open to candidates in USA. UnitedHealth Group is hiring a Patient Access Center Data Analyst I to support Kelsey-Seybold Clinic’s patient access analytics. The role analyzes scheduling, utilization, service levels, and financial data; produces reports and actionable insights; and helps develop reporting systems and processes to improve access and operational performance.

Responsibilities

• The PAC Data Analyst provides actionable insights through analysis of scheduling patterns, service levels, patient utilization, and financial modeling-including utilization metrics, payer mix, and reimbursement structures-to identify access gaps, inefficiencies, and opportunities for improvement. Along with historical analysis to inform future performance, insights, and guidance. This role requires experience in the healthcare industry with a solid understanding of provider scheduling, appointment workflows, visit types, and patient access metrics, enabling the analyst to create accurate reports, dashboards, and analyses that support leadership decision-making. The Analyst also partners with clinical, operational, and business teams to enhance patient experience, optimize capacity management, evaluate campaign effectiveness, and drive initiatives that improve access and overall operational performance
• The Data Analyst I provides patient access data, reporting and other actionable information to the PAC Management Team and other departments regarding the business units, process, products and/or service lines as directed by the manager. Responsibilities related to this position include:
• Creating/producing access reports, analysis required to understand the key drivers of the relevant business unit or service line
• Helping to develop the systems and processes that are the foundation for reporting and analysis

Skills

• Experience in data analysis, decision support, medical economics, healthcare informatics, or managed healthcare or equivalent combination of education and experience to demonstrate ability to succeed in healthcare analytics
• Experience in the healthcare industry with understanding of data in healthcare organizations (including provider scheduling, appointment workflows, visit types, patient access metrics, and an understanding of financial modeling within healthcare operations such as utilization metrics, payer mix, and reimbursement structures)
• Experience writing, debugging and documenting complex queries against relational databases
• Demonstrated ability to analyze and report on business units, products or service lines
• Demonstrated analytical/modeling skills with ability to convert raw data into actionable business insights

Benefits

• A comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
• Flexibility to work remotely from anywhere within the U.S.; for all hires in the Minneapolis or Washington, D.C. area, work in the office a minimum of four days per week is required

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