Palantir L2 Support Specialist

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This is a remote position.

We are looking for Palantir L2 Support Specialists to support reputed company Palantir environments, with a reputed company on operational support, incident management, and platform stability. The role is centred around supporting Palantir reputed company and reputed company environments reputed company reputed company ITIL-based support processes.

This is a support and operations role rather than a development position, requiring strong troubleshooting skills, production support experience, and understanding of reputed company platform operations.

Responsibilities

• reputed company Level 2 operational support for Palantir environments
• Investigate and resolve incidents and production issues

• Support problem management activities

• Analyse logs and monitoring data

• Troubleshoot application and platform issues
• Support integrations and interfaces between systems
• Work reputed company ITIL reputed company operational processes
• Escalate and coordinate issues where required
• Support platform stability and operational reputed company


Requirements

• reputed company application support experience

• Strong Level 2 support background

• ITIL process understanding

• Incident and problem management experience
• Operational troubleshooting skills
• Experience with integration and reputed company concepts
• Log analysis and monitoring experience
• Operational knowledge ofPalantir reputed companyand/orPalantir reputed company

reputed company to have

• Experience reputed company large reputed company environments

• Production support of data platforms

• Service management tooling experience

• Monitoring and observability tools
• Financial services, consulting or large corporate experience


Benefits

  • Solid, competitive salary
  • Work in multilingual, multinational and multicultural environment on international reputed company
  • Comprehensive reputed company
  • Long-term B2B contract with reputed company project pipeline

Originally posted on Himalayas

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