CPT-11745 Executive & Business Administrative Support Virtual Assistant

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APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you’re interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11745 Executive & Business Administrative Support Virtual Assistant Independent Contractor – CPT-11745 Executive & Business Administrative Support Virtual Assistant/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A business owner running two companies in talent acquisition, workforce development, employee screening, and compliance services needs an organized Business Support VA to handle front- and back-office administration. The VA will support daily operations across both businesses, including phone coverage, client communication, calendar management, invoicing and payment follow-up, recruiting administration, research, approved prospect outreach, data organization, and light social media scheduling (secondary). The VA will handle scheduling, pricing, and general service questions for the screening company using approved information. The VA will not access or discuss drug test results, background check results, I-9 documents, or any medical or donor information, and will route those inquiries to the owner. A signed NDA is required before any system access. The ideal candidate will bring strong administrative experience, excellent organization, professional phone and written communication skills, and the ability to manage multiple priorities across two related businesses The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Executive & Office Administration Manage calendars, appointments, scheduling requests, and routine reminders Monitor and organize business email inboxes For the first two weeks, draft email replies for the owner’s approval rather than sending on her behalf Maintain organized administrative records, task lists, and follow-up items Assist the owner with recurring office and executive support tasks Identify urgent matters and communicate priorities promptly Phone Coverage & Client Communication Answer the screening company’s phone line through RingCentral Schedule testing and screening appointments Provide approved pricing and service information Route results or case-specific questions to the owner Respond to routine client inquiries using approved information and procedures Follow up with prospective and existing clients on outstanding items Maintain accurate client and prospect records, organized separately for each business Billing & Recruiting Administration Prepare, send, and track invoices and payment follow-ups Post job openings and track applicants Send interview invites and confirmations (the VA does not conduct interviews) Update information in the company’s ATS and future CRM platforms Assist with basic administrative records as directed, excluding the restricted records above Research & Business Development Support Research and build a list of drug and alcohol testing collection sites in Georgia Run daily searches on SAM.gov and the Louisiana and Georgia state procurement portals Send a weekly summary of matching opportunities Send approved prospect outreach and follow-up emails from a tracker Systems & Marketing Administration (Secondary) Organize contact records, business documents, and administrative data Schedule social media posts using existing Canva templates and Claude-supported content frameworks Maintain recurring marketing posting schedules without assuming responsibility for overall marketing strategy Assist with process documentation and new administrative workflows as systems change Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Administrative, executive support, or business operations experience required Excellent spoken English and professional phone communication required Excellent written English and professional communication required Calendar, inbox, and client follow-up experience required Outlook / Microsoft Office proficiency required Signed NDA required before system access CRM, ATS, or comparable record management experience preferred RingCentral or business phone system experience preferred Invoicing or accounts receivable follow-up experience preferred Job posting or applicant tracking experience preferred Canva and basic social media scheduling experience preferred Government procurement or bid research experience a plus (Training Provided) Talent acquisition, HR, or compliance services experience a plus IDEAL CANDIDATE PROFILE Highly organized, proactive, and dependable Confident and professional on the phone with clients and callers Discreet with confidential information and clear on what must be routed to the owner Comfortable supporting a business owner managing multiple companies Strong attention to detail and accurate recordkeeping Able to manage multiple priorities without overlooking follow-ups Willing to learn new software and administrative procedures Resourceful and interested in growing with the business APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Microsoft Outlook / Office RingCentral – Client Phone System Zoho ATS – Existing System; Replacement Planned CRM Systems – Final Platforms TBD Invoicing Platform – Client System TBD SAM.gov and State Procurement Portals (Training Provided) Canva Claude – Client-Provided Content Frameworks Gusto – Familiarity a Plus Work Schedule Contracted Hours per Week: 30 hours/week (Potential to Increase to 40 Hours Based on Performance) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 10:00 AM–4:00 PM CT Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 30 hours/week (Potential to Increase to 40 Hours Based on Performance) Daily Working Time: 10:00 AM–4:00 PM CT Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more! Tagged as: junior, mid-level, senior

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...