Virtual Medical Billing & RCM Specialist

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Job Description:

  • HelpSquad is building a pool of skilled Medical Billing and Revenue Cycle Management (RCM) professionals to support healthcare clients across a variety of practice types and specialties.
  • This role covers the full revenue cycle — from front-end eligibility and authorization through back-end billing, claims management, payment posting, and collections — excluding clinical and patient-facing front desk duties.
  • We are looking for detail-oriented, experienced RCM professionals who understand the full claims lifecycle, can work independently within billing platforms and EHR systems, and are committed to accuracy, compliance, and timely reimbursement.
  • You will be matched to a specific client account based on your experience, with full paid training provided prior to going live.

Requirements:

  • Minimum 2 years of experience in medical billing, RCM, or a related healthcare administrative role.
  • Working knowledge of the full RCM cycle — from eligibility verification through collections.
  • Experience with at least one practice management or EHR platform (e.g., AthenaHealth, eClinicalWorks, Kareo/Tebra, Epic, AdvancedMD, or similar).
  • Familiarity with at least one clearinghouse platform (e.g., Availity, Change Healthcare, Office Ally, Waystar, or similar).
  • Strong understanding of CPT, ICD-10, and HCPCS coding concepts — coding certification a plus but not required.
  • Experience working with multiple insurance payers including Medicare, Medicaid, and commercial plans.
  • Ability to read and interpret EOBs, ERAs, and payer remittance documents accurately.
  • Strong attention to detail and a high degree of accuracy in data entry and claims management.
  • Excellent English communication skills — written and verbal.
  • HIPAA Certification required — will be provided during onboarding at no cost if not already held.
  • Ability to work independently, manage AR queues, and prioritize workload with minimal supervision.
  • Experience working with U.S.-based healthcare clients or payers strongly preferred.

Benefits:

  • Competitive hourly rate
  • On-time payments, every time
  • Payments processed via Wise
  • Consistent, reliable hours — 10 to 40 hrs/week depending on account
  • Paid training — your time is valued from day one
  • Direct client training provided — you are never thrown in blind
  • HIPAA certification provided at no cost to you
  • Dedicated Account Manager as your point of contact
  • Clear escalation paths — you always know who to go to
  • 100% remote — work from home
  • U.S.-based company with structured operations
  • Stable, long-term account placements — not gig-style work
  • Supportive team culture across all accounts
  • Build your U.S. healthcare billing and RCM experience across multiple specialties
  • Exposure to a variety of payers, platforms, and practice types
  • Potential for increased hours or additional accounts based on performance
  • Strengthen your resume with verified, legitimate U.S. client experience
  • Tenure recognition for long-term team members
  • We value loyalty and recognize those who grow with us
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