Dynamic E‑Commerce & Publishing Virtual Assistant – Amazon KDP & Etsy Shop Specialist for Innovative Digital Marketplace

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About brighthush and the Digital Publishing Revolution

At brighthush, we’re redefining the way creators connect with audiences worldwide. Our mission is to empower authors, designers, and entrepreneurs to bring their digital products to life through seamless e‑commerce and publishing solutions. Whether you’re a seasoned Amazon KDP publisher or a budding Etsy shop owner, brighthush provides the tools, support, and community you need to thrive in today’s fast‑moving digital marketplace.

We’re currently expanding our virtual support team and looking for a highly organized, detail‑oriented, and reliable

E‑Commerce & Publishing Virtual Assistant

to partner with our US‑based clients. This role is perfect for someone who loves juggling multiple projects, thrives on precision, and enjoys the creative side of digital product management.

Key Responsibilities

As a Virtual Assistant at brighthush, you’ll be the backbone of our clients’ e‑commerce and publishing operations. Your day‑to‑day tasks will include:

    Etsy Shop Management

    • Create, edit, and optimize digital product listings – titles, tags, descriptions, and images.
    • Upload digital files and maintain a clean, organized shop inventory.
    • Conduct keyword and competitor research, compiling findings into clear, actionable spreadsheets.

      Amazon KDP Publishing Support

      • Assist with manuscript formatting and set up book listings on Amazon KDP.
      • Upload interior and cover files, ensuring they meet KDP’s specifications.
      • Enter metadata (titles, subtitles, keywords, categories) and verify accuracy using the KDP Previewer.

        ARC Program Management

        • Post ARC recruitment calls in relevant reader groups and communities.
        • Track reader sign‑ups, book distribution, and review status in detailed spreadsheets.
        • Send review copies, schedule reminder emails, and follow up with ARC participants.

          Newsletter & Email List Management

          • Maintain reader‑club email lists linked to QR codes in published books.
          • Deliver free bonus materials to new subscribers and manage subscription workflows.
          • Prepare launch announcements, ARC invitations, and coordinate newsletter swaps with authors in similar niches.
          • Draft all emails for client approval before distribution.

            Research & Administrative Support

            • Conduct competitor, keyword, and product research across Amazon, Etsy, and niche forums.
            • Organize research findings in Google Sheets and Google Docs.
            • Maintain a tidy digital filing system and prepare concise weekly reports.

            Essential Qualifications

            • Proven experience managing Etsy shops or similar e‑commerce platforms.
            • Hands‑on knowledge of Amazon KDP publishing workflows.
            • Strong research and administrative skills, with a keen eye for detail.
            • Excellent written and spoken English communication.
            • Proficiency in Google Sheets and Google Docs.
            • Ability to follow detailed SOPs and work independently.
            • Strong organizational skills and the capacity to juggle multiple tasks and deadlines.

            Preferred Qualifications & Tools

            • Experience with Canva for creating high‑quality product images.
            • Familiarity with BookBeam, BookSignal, and BookFunnel for ARC and distribution management.
            • Knowledge of MailerLite for email list management and automation.
            • Exposure to Amazon Ads for basic advertising support.
            • Experience with HeyGen or similar AI‑video creation tools.
            • Understanding of SEO best practices for Amazon and Etsy listings.

            Skills & Competencies for Success

              Attention to Detail

              – Every listing, metadata entry, and email draft must be flawless.

                Time Management

                – Prioritize tasks, meet deadlines, and adapt to shifting priorities.

                  Communication

                  – Clear, concise, and professional communication with clients and internal teams.

                    Technical Proficiency

                    – Comfortable navigating multiple platforms and troubleshooting minor issues.

                      Analytical Thinking

                      – Interpret research data to inform listing optimization and marketing strategies.

                        Self‑Motivation

                        – Thrive in a remote, autonomous work environment while staying aligned with brighthush’s goals.

                        Career Growth & Learning Opportunities

                        At brighthush, we believe in continuous growth. As a Virtual Assistant, you’ll have the chance to:

                        • Expand your skill set across Amazon KDP, Etsy, and emerging e‑
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                        Common Interview Questions And Answers

                        1. HOW DO YOU PLAN YOUR DAY?

                        This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

                        2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

                        When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

                        3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

                        Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

                        4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

                        With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

                        5. HOW DO YOU PROCESS INFORMATION?

                        Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

                        6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

                        Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

                        7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

                        Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

                        8. HOW TO PRIORITIZE WORK?

                        The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

                        9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

                        Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

                        10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

                        This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...