Senior Systems Engineer (Remote)

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Position Purpose:

The Sr. Software Engineer is responsible for independently developing and consistently redesigning/refactoring a product to adapt to our customers and associates needs. As a Sr. Software Engineer, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production applications. In addition, Sr. Software Engineers may be involved in product and tool selection, configuration, security, resilience, performance tuning and production monitoring as well as mentoring less experienced engineers.


Key Responsibilities:

  • 50% Delivery and Execution - Develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; Consistently achieves results, even under tough circumstances; Develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; Takes a broad view when approaching issues; using a global lens
  • 20% Learns and Grows - Learns through successful and failed experiment when tackling new problems; Actively seeks ways to grow and be challenged using both formal and informal development channels
  • 20% Plans and Aligns - Collaborates with other team members in agile processes; Creates new and better ways for the organization to be successful; Works the Product Team to ensure user stories are valuable, developer ready, easy to understand and testable; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Adapts approach and demeanor in real time to match the shifting demands of different situations; Relates openly and comfortably with diverse groups of people
  • 10% Supports and Enables - Helps grow junior engineers by providing guidance on modern software development frameworks, and leading technical discussions


Direct Manager/Direct Reports:

  • This position typically reports to Software Engineer Manager or Sr. Manager
  • This position has 0 Direct Reports


Travel Requirements:

  • No travel required.


Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:

  • 4-6 years of relevant work experience
  • As a Senior Systems Engineer on our Developer Operations Platform Engineering team, you will design, operationalize, and scale critical infrastructure supporting enterprise Data Center and Supply Chain platforms.
  • Qualified candidates will have, or be expected to obtain, deep technical expertise in container orchestration and application platforms, specifically Red Hat OpenShift, Kubernetes, and Cloud Foundry / VMware Tanzu Application Services (TAS).
  • You will drive platform automation and modern GitOps deployment workflows using Ansible, ArgoCD, and Flux to ensure consistent, secure, and declarative environment management.
  • Additionally, you will maintain robust observability across our platforms by implementing and fine-tuning Prometheus for metrics collection, Grafana for Observability, and Fluentbit for log stream processing.
  • Strong experience in high-availability platform architecture, infrastructure-as-code, operational troubleshooting, and enterprise supply chain service resiliency is required to maintain mission-critical uptime across hybrid environments.
  • Rotational on-call will also be required.
  • Experience working as part of a collaborative, cross-functional, modern engineering team.
  • Experience in troubleshooting and remediation within multiple Information technology disciplines.
  • Experience installing and upgrading applications or databases and performing system maintenance.
  • Familiarity with system and environment analysis, design, and optimization.
  • Familiarity with debuggers, runtime analysis, library systems, compiled programming, and software update tools.
  • Experience monitoring the operational status and performance of, and configuring as well as tuning, systems, networks, or databases.
  • Experience with operating system commands and utilities as well as scriptingExperience with cloud platforms such as GCP and AzureExperience supporting a 24x7 retail operationExperience with version control systems.
  • Experience with CI/CD toolchainExperience with production system designs including Infrastructure as Code, High Availability, and Performance monitoring.
  • Exposure to Site Reliability Engineering (SRE)1+ year of previous leadership experience


Minimum Education:

  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Preferred Education:

  • No additional education


Minimum Years of Work Experience:

  • 3


Preferred Years of Work Experience:

  • No additional years of experience


Minimum Leadership Experience:

  • None


Preferred Leadership Experience:

  • None


Certifications:

  • None


Competencies:

  • Global Perspective
  • Manages Ambiguity
  • Nimble Learning
  • Self-Development
  • Collaborates
  • Cultivates Innovation
  • Situational Adaptability
  • Communicates Effectively
  • Drives Results
  • Interpersonal Savvy

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