Job Description:

• Lead Portfolio Architects within the Global Services Portfolio
• Convert portfolio strategy into technically credible consulting services and end-to-end Education programs
• Own service design, Education strategy, offering creation, ODT and ILT curricula, and the Training Subscription model
• Build, standardize, and scale creation and maintenance processes aligned with product roadmaps, releases, and retirements
• Own architecture, methodology, scope, outcomes, technical requirements, and validation for consulting service offerings
• Direct creation of new offerings and Education and improve existing services
• Set and maintain service design, content, lab standards, and templates
• Set Professional Services Education direction across on-demand, instructor-led, and hybrid delivery
• Own the TRG master curriculum and ODT/ILT source content
• Direct Training Subscription priorities and track adoption
• Ensure Architects author and maintain Education content, including in Articulate
• Govern service and Education maintenance lifecycles, capacity allocation, roadmap alignment, and feedback loops
• Recruit, onboard, manage, and develop Portfolio Architects, including performance management and career progression
• Lead the team through the new operating model transition
• Build capability in service design, Education design, delivery, modern authoring, and AI-enabled production
• Oversee project dependencies, costs, schedules, risks, and on-time, within-budget delivery
• Manage the team budget and advocate for resources, tooling, and lab environments
• Contribute to weekly portfolio management calls and quarterly portfolio reviews
• Collaborate with Strategy & Innovation, Enablement & Creative, Program Management, Product, Customer Success, Customer Care, Sales, and Partners
• Serve as senior escalation point for unresolved portfolio content issues

Requirements:

• Applicants must be authorized to work for any employer in the U.S. without sponsorship
• 10+ years of overall experience in Information Security
• 5+ years of experience in vulnerability management and broader cybersecurity operations
• 7+ years of professional services, consulting, technical support, sales engineering, or technical training experience
• Proven experience setting Education strategy and designing and delivering technical curricula across on-demand, instructor-led, and hybrid formats, including subscription or learning platform offerings
• 3+ years of experience leading technical, content, or consulting teams, including line management and leading experienced teams through change
• Exposure to the full offering or product delivery life cycle: requirements analysis, design, testing, and implementation
• Experience with cross-functional and cross-organisational program management, including gathering customer and stakeholder requirements
• B.S. or M.S. degree in Computer Science or a related field preferred; equivalent experience considered
• In-depth knowledge of Windows and Linux operating systems
• In-depth knowledge of TCP/IP networking
• Working knowledge of web application, container, and cloud security, including AWS/Azure
• Working knowledge of ICS/SCADA systems
• Working knowledge of instructional design frameworks
• Working knowledge of authoring tools such as Articulate
• Business and technical acumen, including budget management and capacity planning
• CISSP, CISM, or PMP preferred
• Strong written and verbal communication skills
• Strong interpersonal skills and ability to influence across teams and at a senior level
• Ability to work with minimal supervision in an agile, geographically distributed team

Benefits:

• Medical, dental, vision, disability and life insurance
• 401(k) retirement savings with company match
• Employee stock purchase plan
• Employee referral program
• Flexible spending accounts
• Employee Assistance Program (EAP)
• Education assistance
• Parental leave
• Paid time off (PTO)
• Company-paid holidays
• Health and wellness events
• Community programs
• Variable compensation/bonus eligibility for non-sales roles
• Flexible remote work arrangement
• Friday focus day