Polish Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria

Other Jobs To Apply

at Mercier Consultancy Group

Polish Speaking Fitbit Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading brands across Europe. We specialize in sourcing multilingual professionals for elite roles, ensuring our candidates find success in the most sought-after careers, including rewarding Polish-speaking jobs in global hubs.

Job Overview

Are you passionate about health, wearable technology, and fitness? We are currently seeking a motivated candidate for the Polish Speaking Fitbit Customer Support Specialist position in Bulgaria to provide world-class assistance to the fitness community. This is a unique opportunity to join one of the most exciting jobs in Bulgaria, where you will empower users to reach their wellness goals.

Key Responsibilities

  • Provide expert, high-quality technical support to Polish-speaking Fitbit users regarding fitness tracking and wellness features.
  • Troubleshoot connectivity, software, and hardware issues for a wide range of fitness and wellness wearables.
  • Promote a healthy lifestyle by educating customers on the advanced tracking features of their devices.
  • Maintain high levels of customer satisfaction by delivering empathetic, personalized solutions in the fitness & wellness space.
  • Collaborate with internal teams to stay updated on the latest developments within the fitness technology ecosystem.
  • Accurately document customer interactions and feedback to contribute to product improvements in the wellness industry.

Requirements

  • Native or fluent Polish (spoken and written).
  • Valid EU passport (mandatory).
  • Passionate interest in the fitness & wellness industry and modern wearable technology.
  • Strong communication skills and a desire to help others improve their health through technology.
  • Ability to relocate to Sofia for this Polish Speaking Fitbit Customer Support Specialist position in Bulgaria.
  • Previous experience in customer service or tech support is highly preferred but not required.

Benefits

What We Offer

  • Competitive Monthly Salary.
  • Fully Paid Training.
  • Health Insurance.
  • Fully Paid Relocation Package (flight, transfer, hotel) included to ensure a smooth transition to your new life in Bulgaria.
  • Monthly Performance Bonus.
  • Career growth opportunities within one of the leading global fitness & wellness brands.
  • And Much More...

Life in Bulgaria

Bulgaria offers an incredible lifestyle that blends historical charm with modern convenience. By joining our team in Sofia, you will experience a vibrant culture, affordable living, and a pleasant climate that allows for an active lifestyle outdoors. Jobs in Bulgaria are becoming increasingly popular for professionals looking for both personal and professional growth in a European capital.

Beyond the professional benefits, Bulgaria provides a welcoming environment for expatriates. You will enjoy a high quality of life, a bustling social scene, and delicious local cuisine. We handle all your relocation logistics, ensuring that your move to Bulgaria is seamless and that you feel right at home from your first day.

Back to blog

Other Jobs To Apply

Analyst, Investment Banking - Private Capital Advisory (Primaries)

Account Executive / Inside Sales (US Remote)

Commercial Claims Adjuster - Remote

Global Forwarding Executive at ArcBest Corporation: 100% Remote (Atlanta, GA)

SOAR Lead - Security Operations, Automation, and Response (Remote)

Southwest Work From Home @ Get Dream Job

Airline Remote Jobs, Delta Airlines Hiring Remote @ Get Dream Job

Senior Commercial Account Executive

Forward Deployed Engineer, Life Sciences

Senior Machine Learning Engineer, 3D Sensor Simulation

Remote Local Government Affairs Lead | 50% Travel

Implementation Manager – Data Solutions

Up to $350k/yr | Remote Outpatient Psychiatrist | TX Licensed

Remote 1099 Contractor Telehealth Nurse Practitioner

Overnight Member Experience Specialist

Business Development and Partnerships Director

Remote Client Experience Specialist

Analyst, Spec Adherence

Director, System Engineering, Integration and Test (SEIT)

Remote Global Lease Administration Specialist

Customer Service Rep (100% Work From Home)

[Hiring] Clinical Research Coordinator to Home-Based CRA @Medpace, Inc.

Clinical Team Manager/Sr. (CTM) - Internal Medicine

Field Service Engineer – Field Remote

Quality Production Associate

Manager, Capacity Planning & Network Modelling

Engineer III- Manufacturing Technology Scaling (Vacuum Deposition)

Compliance Specialist

Solar Maintenance Technician

Sr Data & Analytics Developer

Compliance Officer - Electronic Communications Surveillance (Remote)

Relationship Manager II, Corporate Banking Relationship Management - Innovation

Remote Credit Card Support Specialist

Consumer Advocacy Response Team

Remote Paid Social & Programmatic Growth Analyst

Remote Customer Support Developer

Sr. Enterprise Account Executive

Growth Marketer, Creators & Channels (Remote)

Software Engineer (GitHub Contributor) – Remote (Worldwide)

Remote Booking Coordinator Organized, Client-Focused

Sales Closer - Tech Agency (High-Ticket, Remote, US-Based)

Remote Cybersecurity PR Strategist

Head of Product, Growth

Remote Salesforce Associate — Admin, Pardot & Dashboards

Email Marketer (Klaviyo) (Remote)

Onsite POS Installer

[Remote] Digital and Payment Solutions Pillar Service Leader, Senior Manager

CRM & Lifecycle Marketing Specialist - Growth Marketing at AppLovin: 100% Remote (US)

Energy & Utilities Application Engineer (Remote)

Remote Global Enterprise Sales Director - Travel Tech

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...