Import Compliance & Customs Operations, US

Other Jobs To Apply

About Us Temu is an e-commerce platform that connects consumers with millions of merchandise partners, manufacturers and brands with the mission of empowering them to live better lives. Temu is committed to offering affordable products to enable consumers and merchandise partners to fulfill their dreams in an inclusive environment. Temu was founded in Boston, Massachusetts in 2022. Today, we have expanded our footprint to more than 90 countries. About the Role We are seeking an experienced import compliance and customs operations professional with deep expertise in customs brokerage coordination and oversight and U.S. Customs and Border Protection (CBP) regulatory systems, particularly the Automated Commercial Environment (ACE) in air transportation environments. This role will lead and support import compliance initiatives, oversee broker performance, and help design and manage systems that strengthen regulatory oversight, operational accountability, and compliance responsiveness. The ideal candidate combines hands-on customs brokerage experience with strong analytical and compliance program management capabilities, including regulatory tracking, SLA monitoring, trend analysis, and regulator engagement. Key Responsibilities • Manage and oversee customs brokerage activities and broker relationships related to import operations. • Serve as a subject matter expert on CBP Automated Commercial Environment (ACE), with emphasis on leveraging system functionality to improve operational tracking, entry accuracy, and other operational necessities. • Develop metrics for compliance scores for brokers, merchants, and other related parties. • Develop, enhance, and manage compliance systems that: • —— Track and aggregate regulatory contacts and communications • —— Monitor internal compliance and operational SLA response times • —— Conduct trend analysis and reporting • —— Support escalation management and audit readiness • Coordinate or lead outreach and communications with regulatory agencies and external stakeholders. • Monitor statutory and regulatory developments impacting import operations and proactively identify emerging compliance requirements. • Track pending legal and regulatory changes and assess operational impact. • Partner cross-functionally with legal, operations, logistics, and compliance teams to strengthen import controls and procedures, including developing policy playbooks, standard operating procedures, and other related strategy documents. • Support internal audits, investigations, corrective actions, and continuous improvement initiatives. • Assist in developing policies, procedures, and training related to import compliance and customs operations. Qualifications • 5+ years of experience in customs brokerage, import compliance, or trade compliance operations. • Strong working knowledge of CBP regulations and the Automated Commercial Environment (ACE). • Direct experience with air transportation import processes and customs entry procedures. • Experience designing, implementing, or managing compliance tracking and reporting systems. • Demonstrated ability to analyze regulatory trends, monitor performance metrics, and improve compliance workflows. • Knowledge of U.S. import regulations, customs valuation, classification, and broker management practices. • Strong organizational, analytical, and communication skills. • Ability to manage multiple priorities in a fast-paced regulatory environment. Preferred Qualifications • Licensed U.S. Customs Broker preferred. • J.D. and legal experience • Experience engaging directly with regulatory agencies or leading regulator communications. • Background in compliance operations, governance, risk management, or legal/regulatory affairs. • Experience supporting enterprise-level import compliance programs. Desired Attributes • Detail-oriented and highly organized • Strong problem-solving and analytical mindset • Comfortable working across legal, operational, and technical teams • Proactive in identifying regulatory risk and operational improvements • Able to translate complex regulatory requirements into actionable processes Compensation & Benefits The salary will be determined based on the candidate’s experience, qualifications, skills, competencies and location, ensuring a competitive and attractive offer. In addition, this position offers a comprehensive benefits package, including: • Medical, Dental, and Vision Insurance Coverage • Paid Time Off (PTO) • Paid Sick Leave (in accordance with applicable state and local laws) • 401(k) Plan The Company reserves the right to modify or change these benefit programs at any time, with or without notice, consistent with applicable law. At Temu, we are proud to be an employer that builds a diverse community. We encourage all qualified individuals to apply and join our team. We are dedicated to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Apply today to join Temu and be part of a dynamic and innovative company. Apply To this Job Company : Temu Salary : 180K–400K a year  

Back to blog

Other Jobs To Apply

Amazon Package Delivery Driver - Earn $17.50 - $28.50/hr

Roustabout

Amazon Package Delivery Driver - Earn $17.50 - $28.50/hr

Medical Transcriptionist Training Webinar - Work from Home Opportunity

Roustabout

Medical Transcriptionist Training Webinar - Work from Home Opportunity

Telemedicine Nurse Coordinator and Clinical Informatics Specialist - REMOTE

Registered Nurse, Phone Triage Remote + Sign on Bonus!

Graphic Designer Job at Downtown Frederick Partnership in Frederick

Remote Jr. Production Assistant - Sports & Live TV Ops

Graphic Designer Job at Downtown Frederick Partnership in Frederick

Seasoned Remote Airline Customer Service Representative – Flight Reservations, Baggage Support, Multilingual Assistance, and Travel Solutions

Part-Time (32 Hours) Virtual Care Center Coordinator (Compact Licensed RN)

Amazon Warehouse - Shopper / Order Fulfillment Associate $17-$23/hr

Intern, Airport Customer Service (ACS)

Remote Customer Service Contractor for Fortune 500 Companies

Hiring 16 & 17 yr. olds Starting up to $12.00/hour – Full-time / Part-time

[Hiring] Customer Service Representative II @Premera Blue Cross

Freelanc Write

REMOTE EXECUTIVE/PERSONAL ASSISTANT

Flexible Remote Data Entry Clerk - Work from Home

**Experienced Overnight Remote Chat Consultant | $25-$35/hr | Thrive in the Quiet Hours of the Night**

[Part-Time] Flight Attendant-Bronx

Start ASAP:Delta Airlines Flight Attendant(Stratford)

Remote Travel Agent (Flexible Schedule - Long-Term Growth Potential)

Remote Medical Transcription Jobs | $25–$35/Hou...

Remote MEDICAL ASSISTANT (FT) REMOTE JOB/WORK FROM HOME - BILINGUAL HIGHLY DESIRED

Work From Home

Watch Netflix (Tagger): $12-$46

Merchant Services Client Solution Manager II - Corporate & Institutional Banking (C&IB)

Personal Cruise Consultant - REMOTE - US

Urgent Hire in Morrisville:Airlines Flight Attendant

Coca-Cola Project Coordinator (m/w/d) Merchandising Offenbach am Main

Remote Inside Sales Rep (TX) – Uncapped Commission

Provider Relations Coordinator -Remote in AZ

Delivery Driver For Amazon

Remote Email Support Specialist

Knoxville-based Grocery Warehouse Associate Opening | Hiring

Cannabis Online Dispensary

Librarian- REMOTE

Amazon Fulfillment Center - Inbound Dock Worker

Entry-Level Customer Service & Call Center Representative – Remote, No Experience Required – Join arenaflex's Growing Team

Remote Inbound Contacts Representative

Remote Inbound Contacts Representative

Internship Ground Operations Crew Member Job ID- 2913

Remote Data Entry Specialist

Remote Data Entry Specialist

$24-$28/hr Overnight Warehouse Associate job in Fontana | Hiring

Virtual Service Center Agent (Spanish Preferred) - Eagle View

DC Construction Manager, DC Communities (AWS)

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...