Specialist II, Digital Content Operations - NA Digital Operations

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Position Type Full Time Career area Business Operations Location Remote Job ID R-88985

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It’s a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after—bringing innovation and inspiration to every athlete* in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness. The next tastemakers, playmakers, risk takers and glue players. Are you game?

Open to remote work except in South Dakota, Vermont and West Virginia.

The annual base salary for this position ranges from $66,700.00 in our lowest geographic market to $131,900.00 in our highest geographic market. Actual salary will vary based on a candidate's location, qualifications, skills and experience. Information about benefits can be found here.

WHO YOU’LL WORK WITH

You’ll be part of the North America Consumer Experience Operations team, a group focused on delivering seamless digital consumer experiences across Nike’s marketplace, flagship platforms, and post-purchase journeys. This role partners closely with Digital Brand, Marketing, Site Experience, Digital Operations, Platform, Commerce, and Global teams to drive operational excellence and consistent execution. You will report into North America Consumer Experience Operations and will not have direct people management responsibilities.

WHO WE ARE LOOKING FOR

We’re looking for a highly organized and operationally driven professional who thrives in a fast-moving digital environment. This person brings a strong sense of ownership, exceptional attention to detail, and the ability to manage multiple workstreams without losing focus on quality. They excel at building trusted partnerships across functions, translating business priorities into actionable plans, and ensuring content moves efficiently from brief through publication. The ideal candidate is energized by process improvement, problem-solving, and continuous optimization. They are comfortable navigating ambiguity, identifying risks before they become issues, and coordinating rapid responses when challenges arise. They bring a consumer-first mindset, strong project management capabilities, and a passion for delivering flawless digital experiences. Experience with content operations, automation, and digital production workflows is essential, along with the ability to balance campaign execution with day-to-day operational excellence.
  • Open to work in Beaverton, Oregon or Remote (United States)
  • Typically 2+ years of experience in digital content production, content operations, project management, ecommerce, traffic management, or related fields
  • Bachelor’s degree in Business, Marketing, Operations, Ecommerce, Communications, or related field. Will accept any suitable combination of education, experience and training
  • Experience with Airtable or similar workflow management platforms; experience with content management systems and workflow automation tools preferred
  • Demonstrated expertise in cross-functional collaboration, quality assurance (QA), publishing operations, incident management, and performance reporting through Key Performance Indicators (KPIs)

WHAT YOU’LL WORK ON

You will help bring digital experiences to life by ensuring content moves efficiently from concept to publication. Working at the intersection of operations, marketing, and digital execution, you’ll drive consistency, quality, and visibility across campaign and evergreen content while helping teams deliver their best work every day.
  • Support end-to-end digital content production, tracking deliverables across channels and ensuring timelines, approvals, dependencies, and publishing milestones remain visible and actionable.
  • Partner with Digital Brand and Marketing teams to operationalize seasonal campaigns, product launches, and key consumer moments, translating strategic priorities into executable content plans.
  • Maintain strong operating rhythms through documentation, workflow governance, production tracking, and stakeholder communication that keeps teams aligned and informed.
  • Lead publishing readiness and quality assurance (QA) efforts, ensuring content accuracy, channel compliance, and a high standard of execution before launch.
  • Serve as a key contact for content, tooling, and publishing incidents, coordinating with the appropriate partners to triage, communicate, and resolve issues efficiently.
  • Collaborate across Digital Operations, Platform, Commerce, Global, and Consumer Experience teams to identify risks, remove bottlenecks, and improve execution quality.
  • Support the adoption of new tools, workflows, and automation opportunities while monitoring operational health, campaign readiness, and Key Performance Indicators (KPIs) to drive continuous improvement.
We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

What You Can Expect

OUR HIRING GAME PLAN

01 Apply

Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.

02 Meet a Recruiter or Take an Assessment

If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.

03 Interview

Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...