Our Customer is a consumer financial services company headquartered in Connecticut. The company offers consumer financing products, including credit, promotional financing and loyalty programs, installment lending to industries, and FDIC-insured consumer savings products through the consumer bank, its wholly owned online bank subsidiary.

We are seeking a Senior Project Manager on a contract basis to support our customer’s ongoing business needs. This role is 100% remote .

Responsibilities

• Lead and manage digital creative projects from concept through final delivery
• Provide project management leadership, oversight, and support across all project deliverables
• Gather and document digital creative requirements to ensure stakeholder alignment
• Manage project scope, timelines, resources, budgets, and deliverables
• Coordinate cross-functional teams to ensure successful project execution
• Monitor project progress, identify risks, and implement proactive mitigation strategies
• Facilitate capacity planning to optimize team utilization and workload
• Ensure project management processes, controls, and best practices are consistently followed
• Build and maintain strong relationships with internal stakeholders, clients, and cross-functional partners
• Partner with Account Directors and Account Managers to support portfolio business reviews
• Collaborate on digital creative marketing recommendations, strategies, and project plans
• Resolve project issues and conflicts while maintaining delivery timelines
• Perform additional project management and operational support as assigned

• Bachelor's degree, or High School Diploma/GED with 6 years of experience leading digital creative projects in an agency environment
• 4+ years of project management experience
• 4+ years of experience leading and collaborating with cross-functional teams
• Experience managing digital creative projects within an advertising agency or in-house creative agency
• Experience working directly with clients or external stakeholders
• Experience gathering project requirements and managing project lifecycles from initiation through delivery
• Strong leadership, organizational, and stakeholder management skills
• Strong communication, facilitation, and relationship-building skills
• Experience with capacity planning and resource management
• Strong risk management, problem-solving, and conflict resolution skills
• Ability to manage multiple projects in a fast-paced environment

• 3+ years of experience using project management software, preferably Workfront
• Understanding of digital creative workflows and project delivery processes
• Experience navigating large, complex organizations and managing executive stakeholder relationships