Sales Development Representative - Luxe (North America) (contract)

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Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.<br><br>Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:<br><br><ul><li>Our community is based on connection and belonging. </li><li>Our creativity allows us to imagine new possibilities for people. </li><li>Our responsibility is to all of our stakeholders. </li><li>It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company<br><br></li></ul><strong>Job Overview:<br><br></strong>Airbnb Luxe is the premier tier of Airbnb, a vetted and curated collection of Airbnb homes that meet our high standards on design and quality. We partner with the world's most exceptional hosts to deliver high-quality experiences for our guests.<br><br><strong>About the Role:<br><br></strong>As an SDR for the NAMER region, you will be on the front line of growing the Airbnb Luxe supply portfolio across North America. You will identify, research, and engage property owners who meet our Luxe criteria, and connect qualified prospects with the Luxe Supply Acquisition team.<br><br><strong>What You'll Do:<br><br></strong>Prospect for new Airbnb Luxe hosts using Airbnb Luxe criteria and a framework for our ideal customer profile (ICP), leveraging provided and self-sourced lead databases.<br><br>Execute outbound outreach through cold calling, email campaigns, LinkedIn / ZoomInfo and social media channels to engage premium property owners across the NAMER region.<br><br>Qualify inbound and outbound leads by assessing prospect intent and verifying that properties meet Airbnb Luxe home standards.<br><br>Schedule and coordinate meetings between qualified prospects and the Luxe Supply Acquisition team to facilitate property onboarding.<br><br>Maintain accurate and up-to-date records of leads, activities, and pipeline stages in the CRM.<br><br>Track luxury real estate trends across key North American markets to continuously refine prospecting strategies.<br><br><strong>Requirements:<br><br></strong>Prior experience in a sales, business development, or outbound prospecting role — ideally within travel, hospitality, luxury real estate, or a related industry.<br><br>Demonstrated ability to manage a high-volume outbound pipeline across multiple channels (email, phone, LinkedIn).<br><br>Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and outreach tools (e.g., ZoomInfo, Outreach, SalesLoft).<br><br>Comfortable working across North American time zones.<br><br>Self-motivated, detail-oriented, and able to thrive in a fast-paced, remote-first environment.<br><br><strong>Key Competencies:<br><br></strong>Excellent written and verbal communication skills.<br><br>Strong proficiency with CRM software and lead management tools.<br><br>Comfort with outreach and scheduling platforms.<br><br>Ability to manage and prioritize a high-volume lead pipeline.<br><br>Consultative selling approach with curiosity and active listening skills.<br><br>Deep familiarity with the North American luxury real estate landscape is a plus.<br><br><strong>Travel Requirements:<br><br></strong>It requires travel to occasional team off-sites.<br><br><strong>Belonging & Accommodations:<br><br></strong>Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.<br><br>Pay Rate Range: $25-$33/hr<br><br>Benefits:<br><br>Medical, Dental, Vision, 401K<br><br>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...