Note The job is a remote job and is open to candidates in USA. Comcast Business provides connectivity, communications, networking, cybersecurity, wireless, and managed solutions for organizations of all sizes. The Supervisor will lead and coach a team of 9-11 business-to-business inbound telesales representatives serving small- and medium-sized businesses, while driving sales performance, customer satisfaction, and operational effectiveness. Responsibilities Lead team by example in key areas selling skills, funnel management, forecasting, product knowledge and closing sales Ensure CRM software is accurate and up to date on daily basis Coach and develop all sales representatives in providing superior customer service, achieving quality standards and meeting performance expectations by giving timely and appropriate feedback. Hires, disciplines and terminates personnel as necessary Conducts team meetings to improve skills, share best practices and deliver key communications Partners with leadership in the business to business organization to ensure positive working relationships and effective communication between functional areas Handles escalated customer calls in a timely manner and ensure customer satisfaction Provide appropriate feedback to management from consumers and sales representatives to help business continue to grow and evolve Consistent exercise of independent judgment and discretion in matters of significance Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary Other duties and responsibilities as assigned Skills Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary 2-5 Years Salesforce proficiency Inbound/Outbound call center experience Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience Benefits Most sales positions are eligible for a Commission under the terms of an applicable plan. Comcast provides best-in-class Benefits to eligible employees. An array of options, expert guidance and always-on tools, personalized to support employees physically, financially and emotionally. Company Overview As a global media and tech company, Comcast reaches hundreds of millions of customers, viewers, and guests with world-class connectivity and platforms and beloved content and experiences. It was founded in 1963, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is https//corporate.comcast.com. Company H1B Sponsorship Comcast has a track record of offering H1B sponsorships, with 193 in 2026, 695 in 2025, 558 in 2024, 622 in 2023, 750 in 2022, 588 in 2021, 583 in 2020. Please note that this does not guarantee sponsorship for this specific role.