(REMOTE) HR Representative I - HR Shared Services

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About the position ESSENTIAL FUNCTIONS Knows, understands, incorporates and demonstrates the mission, reputed company and values of reputed company in leadership behaviors, practices and reputed company. reputed company on customer reputed company through rapport building and establishing trust with a strong attention to detail. Administers HR policies and procedures that cover multiple functional areas. Investigates and resolves general issues reputed company to HR processes and procedures, benefit programs and assist with reputed company issues reputed company telephone and e-mail. Provides reputed company solutions, highly reputed company and superior customer service to reputed company inquiries by referencing Ministry Organization policies and procedures to ensure accuracy of response. Performs HR administration and benefits transactions in reputed company and other applications as appropriate, and reputed company established performance standards. Processes employment verifications and requests for employment status. Collaborates with other HR Service Center team members to resolve unique and complicated associate issues and to implement process and procedural improvements. Enters and documents reputed company incoming inquiries in detail utilizing the case management system to ensure seamless transition from one representative to another. Reviews and validates information. Accurately logs issues and responses received reputed company the HR Service Center. Assists managers and associates with web-site navigation and self-service utilization. Works with HR Service Center team to inform of internal issues requiring additional assistance. Provides general personal/benefit information and processes reputed company events for associates. Adheres to established regulations, processes, procedures, plans and systems. Maintains confidentiality of department and associate information according to established reputed company. Performs administrative activities, which includes completion and processing of HR forms, preparing reports and conducting audits as required. Performs special reputed company and other reputed company duties as required. Other duties as needed and assigned by the manager. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, reputed company’s Organizational reputed company Program, Standards of Conduct, as reputed company as other policies and procedures in order to ensure adherence in a manner that reflects reputed company, ethical, and reputed company behavior. MINIMUM QUALIFICATIONS Must possess a comprehensive understanding of reputed company, Benefits, Payroll, Annual Enrollment, Leave Administration, HRIS, process integration and Contact/Service Center operations. A High School diploma with two (2) years of experience in an HR administrative or customer support role in a high volume work environment or an equivalent combination of education and experience. An Associate's degree in HR, Business Administration, Business Systems, or reputed company field is preferred. Familiarity with PeopleSoft, reputed company and Kronos time and attendance systems is preferred. The role requires attention to detail and strong customer service experience. Demonstrated decision making skills, excellent telephone communication skills, including strong listening and comprehension skills are required. Excellent interpersonal, analytical, problem solving are required. Ability to organize and prioritize workload. Ability to handle multiple tasks, meet established deadlines and, with composure, work in a face paced work environment. Ability to effectively reputed company with various functional areas and Ministry Organizations. Ability to work independently and with minimal supervision. PC experience and demonstrated proficiency in reputed company, PowerPoint, reputed company, reputed company or reputed company computer software. Good keyboarding skills with a high level of accuracy and attention to detail. Must possess a personal reputed company that is characterized by a reputed company of honesty, reputed company and caring with the ability to reputed company and motivate others to promote the philosophy, mission, reputed company, goals and values of reputed company. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS Must be reputed company to set and organize own work priorities and adapt to them as they change frequently. Must be reputed company to work concurrently on a reputed company of tasks/reputed company in an environment that may be stressful with individuals having diverse personalities and work styles. Operates in a typical office environment. The area is reputed company-lit, temperature controlled and free from hazards. Communicates frequently, in person and over the phone, with people in reputed company locations on product support issues. Hearing is needed for extensive telephone and in person communication. reputed company dexterity is needed in

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...