Peer and Family Advocate

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<p style="margin: 1em 0; color: inherit; font-style: normal; text-indent: 0; text-align: center"><span style="color: rgba(223, 53, 12, 1)"><strong style="font-weight: 700">***Immediate vacancies exist in Barstow, Victorville, and Ontario***</strong></span></p><p style="margin: 1em 0; color: inherit; font-style: normal; text-indent: 0; text-align: center"><strong><span style="color: rgba(38, 122, 144, 1)">Be an agent of change and make a difference in delivering health and wellness to millions of residents.</span></strong></p><p style="margin: 1em 0; color: inherit; font-style: normal; text-indent: 0; text-align: center"><strong><span style="color: rgba(38, 122, 144, 1)"><span style="font-style: normal; text-align: justify; text-indent: 0">Join a team that is <u>passionate</u> about the services they provide and is committed to making a difference throughout San Bernardino County.</span></span></strong></p><p style="margin: 1em 0; color: inherit; font-style: normal; text-indent: 0; text-align: center"><strong><span style="color: rgba(223, 53, 12, 1)"><span style="font-style: normal; text-align: justify; text-indent: 0"><img src=" and Family Advocate 2025.png" style="width: 1000px" class="fr-fic fr-dii" alt="Peer and Family Advocate Department of Behavioral Health County logo with peer support background"></span></span></strong><br></p><p style="margin: 1em 0; color: inherit; font-style: normal; text-indent: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-align: justify; text-indent: 0">The </span><span style="color: rgba(0, 0, 0, 1)"><strong style="color: inherit; font-style: normal; text-align: justify; text-indent: 0">San Bernardino County Department of Behavioral Health</strong> </span><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-align: justify; text-indent: 0">invites qualified individuals to apply for the position of <strong>Peer and Family Advocate</strong></span><span style="color: rgba(0, 0, 0, 1)"> who provide outreach and education support for the Department. This position will provide linkages to services, and support for consumers of behavioral health services. This position requires public speaking in the delivery of information and assistance services, establishing and maintaining a current directory of community resources, and planning/preparing events, trainings, and presentations on a variety of topics.</span></p><p style="margin: 1em 0; color: inherit; font-style: normal; text-indent: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-align: justify; text-indent: 0">The Department of Behavioral Health (DBH) values the expertise that peer providers bring to the system of care. Peer providers are individuals who have self-identified as having lived experience with the process of recovery from mental illness, substance use disorder, or both, either as a consumer of these services or as the parent or family member of the consumer and use that experience to deliver services in a variety of roles.</span><span style="color: rgba(0, 0, 0, 1)"> </span></p><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1)">The essential duties of this position include, but are not limited to the following:</span></div><ul><li style="color: rgba(0, 0, 0, 1)">Conduct one-on-one or group sessions with consumers and/or their families</li><li style="color: rgba(0, 0, 0, 1)">Collect and report data which may include billing and chart documentation</li><li style="color: rgba(0, 0, 0, 1)">Develop and facilitate educational, skills building, recreational and advocacy groups</li><li style="color: rgba(0, 0, 0, 1)">Plan, develop, prepare, and conduct presentations on a variety of topics</li><li style="color: rgba(0, 0, 0, 1)">Develop partnerships with diverse community and consumer groups</li><li style="color: rgba(0, 0, 0, 1)">Serve as a mentor in facilitating and engaging consumers and family members</li><li style="color: rgba(0, 0, 0, 1)">Develop and implement human resource development projects and training to improve consumer relations, consumer satisfaction, and consumer understanding in culturally diverse communities</li><li style="color: rgba(0, 0, 0, 1)">Assist with the development and maintenance of communications materials for consumers and family members</li></ul><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1)">For additional details, please refer to the <strong><a href="" style="color: inherit; text-decoration: underline; font-style: normal; text-align: justify; text-indent: 0"><u>Peer and Family Advocate</u></a></strong><strong> </strong>job description.</span></div><div style="text-align: center"><span style="color: rgba(0, 0, 0, 1)"><br></span></div><div style="text-align: center"><em style="color: inherit; text-align: justify; text-indent: 0"><span style="color: rgba(0, 0, 0, 1)">This position is in the Unclassified Service and serves at the pleasure of the appointing authority.</span></em><br><br></div><div style="text-align: center"><img src=" Banner 1000px (3).png" style="width: 1000px" class="fr-fic fr-dii" alt="Promoting Prevention Intervention Recovery and Resiliency San Bernardino County Behavioral Health sunset in background"></div><div style="text-align: justify"><br></div><div style="text-align: justify">The <strong>Department of Behavioral Health (DBH)</strong> is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are <strong>service</strong>, <strong>integrity</strong>, <strong>accountability</strong>, and <strong>trust</strong>.<br><br><span style="color: inherit; font-style: normal; text-align: justify; text-indent: 0">DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Youth Collaborative and Justice Involved Services; Substance Use Disorder and Recovery Services; 24 Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; and the Office of Compliance. The Department currently has a workforce in excess of 1500 positions and an approximate $800 million-dollar annual budget.</span></div><div style="text-align: justify"><br></div><div style="text-align: justify; margin-left: 60px"><span style="color: rgba(0, 0, 0, 1)"><strong>Follow this link</strong></span><span style="color: rgba(38, 122, 144, 1)"><strong> </strong></span><span style="color: rgba(0, 0, 0, 1)"><a href="" rel="noopener noreferrer"><strong>to learn more about the Department of Behavioral Health</strong></a></span></div><div style="text-align: justify; margin-left: 60px"><span style="color: rgba(0, 0, 0, 1)"><strong>Follow this link </strong></span><a href="" rel="noopener noreferrer"><strong><span style="color: rgba(38, 122, 144, 1)">to learn more about San Bernardino County</span></strong></a></div><div style="text-align: justify"><br></div><div style="text-align: center"><em><span style="color: rgba(0, 0, 0, 1)">The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department.</span></em><br><br><br><span style="color: rgba(0, 0, 0, 1)"><strong><u>EXCELLENT BENEFITS!</u></strong><br>To review job-specific benefits, please refer to the <a href="" rel="noopener noreferrer" style="color: rgba(0, 0, 0, 1)"><strong>Summary of Benefits</strong></a> and the <a href="" rel="noopener noreferrer" title="" style="color: rgba(0, 0, 0, 1)"><strong>Memorandum of Understanding (MOU)<br></strong></a><a href="" rel="noopener noreferrer" title="" style="color: rgba(0, 0, 0, 1)"><strong><img src=" Icons - 9 (1).png" style="width: 1000px" class="fr-fic fr-dii" alt="Paid time off, health and wellness, professional development, tax savings plan, work-life balance, and retirement"></strong></a></span><br><br><strong><span style="color: rgba(0, 0, 0, 1)"><u>CONDITIONS OF EMPLOYMENT</u></span></strong><span style="color: rgba(0, 0, 0, 1)"><br> </span></div><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1)"><strong>Pre-Employment Process:</strong> Prior to appointment, applicants must pass a background investigation, which includes fingerprinting and medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident.</span></div><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1)"><br><strong>Work Schedule: </strong>Must be willing to work non-traditional hours, such as evenings and weekends.<br><br><strong>Travel:</strong> Regular travel throughout the County is required, with some positions requiring field-based travel. Employees will be required to make provisions for transportation (mileage reimbursement at current IRS rate is available). A valid California Class C driver license and proof of automobile liability insurance must be provided and maintained for the individual providing the transportation.</span></div><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1)"><br></span></div><p style="margin: 0; text-align: justify"><span style="color: rgba(0, 0, 0, 1)"><strong>Sponsorship:</strong> Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.</span></p><div style="text-align: justify"><strong><span style="color: rgba(0, 0, 0, 1)">Must possess a valid CA Driver's License along with:</span></strong></div><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1)"><br></span></div><div style="text-align: justify"><span style="text-indent: 0; color: rgba(0, 0, 0, 1)"><strong style="color: inherit; font-style: normal; text-align: justify; text-indent: 0">Experience: </strong>Two (2) years of full-time equivalent experience (</span><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0">4,160 hours of paid or volunteer experience) in mental health, substance use, social, or human services. </span></div><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1)"><br></span></div><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0"><em><strong>NOTE:</strong> A certification of completion in a Peer Behavioral Health Training Program <strong><u>must</u></strong> be completed prior to the end of the probationary period as identified by the Department. </em></span></div><br><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1)">Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills is required to receive additional compensation.</span></div><span style="color: rgba(0, 0, 0, 1)"><br>The following factors will provide the basis for competitively evaluating each candidate:<br></span><ul><li style="color: rgba(0, 0, 0, 1)">Strong interpersonal and communication (oral and written) skills</li><li style="color: rgba(0, 0, 0, 1)">Excellent organizational skills and attention to detail </li><li style="color: rgba(0, 0, 0, 1)">Ability to work under pressure and perform multiple tasks with accuracy </li><li style="color: rgba(0, 0, 0, 1)">Possess initiative </li><li style="color: rgba(0, 0, 0, 1)">Strong meeting facilitation skills, including the ability to effectively present information to a wide variety of audiences</li><li style="color: rgba(0, 0, 0, 1)">Ability to build and maintain trust-based relationships with multiple internal and external stakeholders </li><li style="color: rgba(0, 0, 0, 1)">Technology savvy with solid proficiency in using Outlook, Word and Excel</li><li style="color: rgba(0, 0, 0, 1)">Awareness and understanding of mental health stigma and discrimination</li><li style="color: rgba(0, 0, 0, 1)">Willingness to learn from others, take feedback, and make adjustments to communication and behavior </li><li style="color: rgba(0, 0, 0, 1)">Experience taking initiative to self-educate about unfamiliar subjects or concepts</li><li style="color: rgba(0, 0, 0, 1)">Affirmative and accepting approaches toward people from diverse backgrounds and experiences</li></ul><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1)"><u>Application Procedure</u>: </span><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0; text-align: justify">There will be a </span><span style="color: rgba(0, 0, 0, 1)"><strong style="color: inherit; font-style: normal; text-indent: 0; text-align: justify">competitive evaluation </strong></span><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0; text-align: justify">of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include </span><span style="color: rgba(0, 0, 0, 1)"><strong style="color: inherit; font-style: normal; text-indent: 0; text-align: justify">detailed descriptions of your qualifying experience<span style="font-style: normal; text-indent: 0; text-align: justify">, </span></strong></span><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0; text-align: justify">as only the most highly qualified applicants will be referred to the Department. </span><span style="color: rgba(0, 0, 0, 1)"><em style="color: inherit; text-indent: 0; text-align: justify">Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will <u>not</u> be reviewed for the competitive evaluation.</em><br><br></span></div><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0">Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score.</span><span style="color: rgba(0, 0, 0, 1)"><em style="color: inherit; text-indent: 0"> </em></span><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0">Be sure to clearly describe your experience in meeting the minimum requirements.</span></div><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1)"><br></span></div><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1); font-style: normal; text-indent: 0"><span style="font-style: normal; text-align: justify; text-indent: 0">To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. </span></span><span style="color: rgba(223, 53, 12, 1); font-style: normal; text-indent: 0"><em style="color: inherit; text-align: justify; text-indent: 0">Please note, if you do NOT receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.</em></span></div><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1)"><br><strong>Technical Assistance:</strong> If you require technical assistance, follow this link to <a href="" rel="noopener noreferrer" style="color: rgba(0, 0, 0, 1)">review the Government Jobs online application guide</a> or contact their Toll-Free Applicant Support line at <strong>(855) 524-5627</strong>. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.</span></div><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1)"><br></span></div><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1)"><strong>Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): </strong>San Bernardino County is an <a href="" rel="noopener noreferrer" style="color: rgba(0, 0, 0, 1)">Equal Employment Opportunity (EEO)</a> and Americans with Disabilities<strong> </strong>Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all<strong> </strong>employees and applicants.</span></div><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1)"><br></span></div><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1)"><strong>ADA Accommodation: </strong>If you have a disability and need accommodations during the testing process, please submit the <a href="" rel="noopener noreferrer" style="color: rgba(0, 0, 0, 1)">Special Testing Accommodations Request Form</a> within one week of the recruitment<strong> </strong>filing deadline.<br><strong><br></strong></span></div><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1)"><strong>Veterans’ Preference: </strong>Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the <a href="" rel="noreferrer noopener" title="" style="color: rgba(0, 0, 0, 1)">Veterans' Preference Policy</a>.</span></div><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1)"><br></span></div><div style="text-align: justify"><span style="color: rgba(0, 0, 0, 1)">For more important details, <a href="" rel="noopener noreferrer" style="color: rgba(0, 0, 0, 1)">review the Applicant Information and County Employment Process</a>.</span></div>

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Common Interview Questions And Answers

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This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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