Online Personal Stylist for Fashion Resale

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<div><strong>Join Style Alert as a Personal Stylist!</strong></div> <div>Did you know that Fashion Resale is the fastest-growing category in fashion?</div> <div>We’re a venture-backed fashion technology company that helps end the cycle of fast fashion and waste by sourcing the best pre-owned designer pieces and delivering them to customers in a curated way—through personalized text messages from our personal stylists.</div> <div>To do this, we solve complex personalization challenges and combine the best of human styling with the power of software.</div> <div>The result? Unique designer items matched to customers personally at accessible price points—and a second life for high-quality fashion that might otherwise go to waste.</div> <div><strong>So how does it work?</strong></div> <div>When a personal stylist finds a unique piece a customer might love, they send it via SMS. The customer can respond with “Buy” or “Pass,” or share feedback and make specific requests.</div> <div>After we confirm your order by text, the items ship directly to the customer. No more endlessly searching online, filtering through e-commerce sites for hours, and re-entering payment information again and again.</div> <div>Our fulfillment center is based in New Jersey, and all of our customers are in the U.S.</div> <div>We’re looking for Personal Stylists from around the world to join our growing, globally distributed team working remotely (9:00 AM–5:00 PM PST).</div> <div>The ideal candidate has personal styling experience, is tech-savvy, has strong fashion instincts and brand awareness, and is passionate about helping women build exceptional personal style. We’re seeking someone who’s a positive self-starter, manages their time effectively, has a sharp eye for creating outfits, and is committed to environmental sustainability.</div> <div><strong>What you’ll do</strong></div> <ul> <li>Use our platform to personally style a list of customers assigned to you based on their preferences and needs</li> <li>Reach and maintain styling performance metrics to ensure customer satisfaction</li> <li>Stay current on fashion trends and fashion knowledge so you can serve as a trusted resource for customers</li> <li>Lead short closet consultation Zoom calls with customers to better understand their needs and preferences</li> <li>Think critically about our current customer styling process and identify ways to improve it based on daily interactions and customer feedback</li> <li>Build trusting relationships with customers so they feel great value from the service</li> </ul> <div><strong>Tools you’ll use</strong></div> <ul> <li>Our Styling Platform</li> <li>Slack</li> <li>Zoom</li> <li>Upwork</li> </ul> <div><strong>Requirements</strong></div> <ul> <li>Personal styling experience (or retail sales experience in women’s fashion)</li> <li>Excellent communication skills via both text and speech to engage customers and build rapport as their personal stylist—must be fully fluent in English</li> <li>Ability to style a wide range of customers by understanding body types, sizing, style preferences, customer geography, and age</li> <li>Strong product knowledge of designer brands</li> <li>Sales-oriented mindset: drive revenue and retention by listening to customer needs and delighting them with your styling recommendations</li> <li>Ability to learn new software and systems for communicating with customers</li> <li>Available to work 20–40 hours per week during scheduled hours to support customer needs</li> <li>Must have your own computer</li> </ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...