MongoDB Database Support Engineer (Remote)

Other Jobs To Apply

No other job posts for this day.

If you are passionate about all things MongoDB, love helping customers succeed, and want to play a critical role in the evolution of technical support for open source databases, Perconas MongoDB Engineer position was made for you.

You will serve on the front line, providing our customers with best of breed professional technical support services for MongoDB, resolving complex problems for customers with demanding deployments and business needs.

At the same time, you will form the backbone of our MongoDB support organization, assisting your fellow support engineers, leading the way in blogging and Support content creation, collaborating with other departments, and having a direct, positive impact on our product strategy.

If you are ready to be a part of our team, then contact us today!

What Have You Done:

  • Excellent knowledge of both RDBMSs and MongoDB, including:

  • All aspects of configuration and best practices.

  • Schema design, performance tuning, query optimization, & index tuning.

  • Backup solutions.

  • Replica set and sharding topologies.

  • Engine selection and usage.

  • Detailed understanding of monitoring requirements.

  • Demonstrable experience of administering Linux based systems.

  • Knowledge about virtualized environments such as VMWare, Docker and/or Kubernetes

  • Knowledge about cloud providers (AWS, Google Cloud, Digital Ocean and/or Azure)

  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues.

  • Enthused to expand your skill set with new technologies as the industry continues to evolve

  • Availability to travel for the occasional team meeting, conference and customer visit

  • Experience working with customers in English

  • Completed MongoDB University courses

What Will Make You Stand Out:

  • Percona Backup for MongoDB

  • Experience with MongoDB Atlas

  • Postgres DBA troubleshooting (basic level or higher)

  • Nagios, Percona Monitoring Plugins and other monitoring tools.

  • Configuration management solutions such as Ansible, Puppet or Chef.

  • Percona Toolkit suite.

  • Writing Python and golang is preferred

  • Hands on experience of MySQL (Minimum 2+ years).

Why Percona?

At Percona, we believe an open world is a better world. Our mission is to enable everyone to innovate freely, by providing the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community for you. Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB.

Percona is proud to be a remote-only and globally dispersed workforce - we have colleagues in more than 50 countries! We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard.

Our staff receives generous benefits including flexible work hours and various paid time off programs, all your equipment for your remote office, funds for career development (external training, certifications, conferences), ongoing connectivity allowances, and the opportunity to participate in our equity incentive plan. We also have benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility. We also support being socially responsible through our PAVE volunteering program and Women Transforming Technology.

If you love the idea of working with a high-growth tech company that is one of the best in the business and known globally as a leader in the open-source database space, let's talk!

Connect with us and stay up to date on our latest news and developments by following us on LinkedIn and Twitter. We look forward to connecting with you!


Remote

Skills:
Amazon Web Services (AWS), Ansible, Blog, Chef (Configuration Management), Cloud Computing, Configuration Management, Content Development, Customer Support/Service, Database Administration, Database Design, Database Management Software/Systems (DBMS), Database Programming, Docker, English Language, Go Programming Language (Golang), High Tech Industry, Identify Issues, LinkedIn, Linux Administration, MariaDB, Microsoft Windows Azure, MongoDB, MySQL, Nagios Monitoring Tool, Open Source, Open Source Databases, Performance Tuning/Optimization, PostgreSQL, Problem Solving Skills, Product Strategy, Professional Services, Puppet (Configuration Management), Python Programming/Scripting Language, Query Optimization, Resolve Customer Issues, Technical Support, Twitter, VMWare, Virtualization, Web Client Plug-ins


Percona LLC



Back to blog

Other Jobs To Apply

**Remote Night Shift Live Chat Support Agent – $25–$35/hr, Fully Online Training, No Experience Required**

Data Entry Clerk Work From Home - Part Time Focus Group Panelists

Call Center & Contact Center Professionals

Data Entry Clerk Work From Home - Part-Time Focus Group Participants (Up To $750/Week)

Data Entry / Medical Billing Work at Jobs

Walmart Data Entry Work From Home (Entry Level/No Experience Required)

Entry Level Work From Home Remote Position Focus Group Panelist

HVAC Project Sales Account Manager

**Part-Time Remote Data Entry Clerk & Administrative Assistant – Flexible Home‑Based Role with Competitive Compensation and Survey Research Opportunities**

**Remote Online Chat Customer Support Representative – Entry Level, No Experience Required – Join arenaflex**

Remote Part-Time Evening Positions Available at Twilight Solutions

Remote Chat Support Specialist – Immediate Hire, $25–$35/hr, Work From Home – Customer Experience Champion at arenaflex

Remote Out of Office Position / Data Entry (Hiring Immediately)

Social Media Manager (Part Time)

Remote | IT & Administrative Support Workflow Specialist — \$40–\$85/hour

**Entry-Level Data Entry Specialist – reputed company Schedule, Immediate Start at arenaflex**

REMOTE- OUTPATIENT UTILIZATION REVIEW RN- MUST BE NYS LICENSED

Online Campaign Manager (work from home anywhere in the world)

Remote Out of Office Position / Data Entry (Hiring Immediately)

Online Transcription Jobs for Beginners

-Work From Home – Entry Level Customer Service Rep | Start ASAP

Data Entry & Entry Level

Moms Welcome Interviews

[Remote] Senior Executive Recruiter (Direct Hire)

Remote Data Entry Pro | Growth Path

Departmental Assistant

Remote Out of Office Position / Data Entry (Hiring Immediately)

Online Transcription Jobs for Beginners

Basic Data Entry Agent Work From Home – No Experience Needed

[Remote] Senior Equipment Engineer, Senior Member of Technical Staff (SMTS)

Live Chat Support Operator | Work-From-Home Opportunity | No Experience Needed | Earn Up To $35/Hour

[Remote] Senior Executive Recruiter (Direct Hire)

REMOTE- OUTPATIENT UTILIZATION REVIEW RN- MUST BE NYS LICENSED

Remote Care Navigator: Patient Access & Reimbursement

Manager, Technology Systems and Operations (Creative)

Package Handler at UPS

Driver I - Aramark NYC Catering

Virtual Customer Care Agent | No Experience Required

Urgently Hiring: Virtual Data Entry Representatives

Work From Home - Up to $750/ week

Utilization Management Nurse Consultant - Medical Review (Remote

Away from Home Sales Representative - Lethbridge/Medicine Hat/Southern AB

15 Legit Ways to Make Money From Home - Work From Home Jobs!

Remote Customer Experience Representative | No Experience Required

Work From Home Game Tester

[Remote] Senior Executive Recruiter (Direct Hire)

Live Chat Support Operator | Work-From-Home Opportunity | No Experience Needed | Earn Up To $35/Hour

Moms Welcome Interviews

[Remote] Senior Equipment Engineer, Senior Member of Technical Staff (SMTS)

Part-Time Social Media Manager

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...