Manager, Accounts Payable Operations Support [Remote]

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<p> Company Description<br /> <br /> NBCUniversal is one of the world's leading media and entertainment companies.<br /> <br /> Visit for more information.<br /> <br /> Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.<br /> <br /> Job Description<br /> <br /> The Global Accounts Payable Manager - Operations will be a fast, clear and independent thinker who is naturally curious about end-to-end processes, is metrics and number savvy with an analytical mindset, has proven change management experience and has the ability to thrive in a fast-paced, customer-centric and ever-changing environment.<br /> <br /> The candidate will work closely with the AP Business Partnership team and the business process outsourcer (BPO). The candidate will be part of the larger Global Finance Operations (GFO) team. The GFO team focus is on globalizing, standardizing and centralizing processes and procedures. This role will specifically support the Global Accounts Payable processes.<br /> <br /> Here you can:<br /> <br /> Service Delivery<br /> • Maintain working knowledge of the industry in addition to the NBCU AP control framework and processes.<br /> • Understand all aspects of the Accounts Payable function including vendor relations, vendor master data maintenance, invoice processing, disbursements, vendor reconciliations, aged AP items and Help Desk.<br /> • Work closely with BPO provider in monitoring service delivery via process metrics and KPI.<br /> • Resolve or advance issues that come through the Accounts Payable Helpdesk.<br /> • Work with vendors, finance teams, and internal customers to resolve escalated Accounts Payable issues.<br /> <br /> Continuous Improvements<br /> • Provide recommendations to the Global P2P Global Process Owner (GPO) on process improvement and technology opportunities and operationalize on standardization initiatives.<br /> <br /> Standards and Controls<br /> • Ensure compliance to existing policies and procedures, and adherence to regulatory and audit requirements.<br /> • Support internal and external audit requests and follow-up.<br /> • Prepare and review updates to desktop procedures on new and existing processes ensuring the NBCU AP Controls are operationalized.<br /> <br /> Qualifications<br /> <br /> Here you'll need:<br /> • 7+ years' experience in P2P environment<br /> • Exhibit a high degree of customer service<br /> • Working knowledge of financial controls, with varied experience in P2P areas<br /> • Experience in the entertainment industry preferred<br /> • BA/BS degree in Accounting, Finance or related field required<br /> • CPA or MBA desirable<br /> • Lean Six Sigma certification (e.g. green belt, black belt, master black belt or other) desirable<br /> <br /> Desired Characteristics:<br /> • Proven self-starter, able to consistently deliver without requiring significant oversight and direction.<br /> • Exceptional analytical and problem-solving skills.<br /> • Excellent verbal and written communication skills and ability to interface with all levels of management and customers.<br /> • Advanced Customer Service Skills.<br /> • Demonstrated ability to work as part of a team, and a clear understanding of how assigned responsibilities impact other processes and the work of other people.<br /> • Previous experience working with remote teams, international experience a considerable plus.<br /> • Ability to perform root cause analysis and recommend permanent solutions to prevent repeat issues.<br /> <br /> Hybrid: This position currently has a hybrid schedule, which requires contributing from the Orlando, FL office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.<br /> <br /> Additional Information<br /> <br /> As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.<br /> <br /> If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].<br /> • By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply<br /> <br /> Job Location<br /> <br /> Google Maps requires functional cookies to be enabled<br /> <p id='jobcode'>Jobcode: Reference SBJ-pkx084-106-219-165-94-42 in your application.</p> </p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...