HR Business Partner II, NACF

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Are you a seasoned HR leader that is innovative, able to move at the speed of light, and interested in using your HR skills to help evolve the way we serve our customers? Are you interested in being part of an HR organization that operates as a business, starts with our customers and works backward to deliver meaningful products to our business? Are you passionate about changing customer's lives for the better? Are you passionate about leading and developing a team of HR professionals? If this sounds exciting to you, then consider joining us as an HR Business Partner II, in our Worldwide Operations HR team!

This role will partner with business leaders to develop and execute HR strategies focused on talent management, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across the broader HR team. To be successful in this role, you must understand business priorities and translate them into the highest impact work. You will help business leaders look around corners with data-driven recommendations that improve performance, retention, and the overall employee experience.

To succeed, you will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations.

Key job responsibilities
  • Lead and develop a team of HR professionals in a high growth, rapidly changing environment
  • Strong drive to create a positive work environment
  • Work in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions
  • Understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company

  • Understand the entire talent system and each stage of the employee life-cycle and applies that understanding to craft integrated solutions that are thoughtful and reinforced by upstream and downstream talent programs

  • Interface at all levels of the organization

  • Operate with autonomy and discretion.

  • Successfully monitor the "pulse" of the employees to ensure a high level of employee engagement

  • Support a 24/7 environment that has multiple shifts and a significant staffing ramp during our seasonal peak in the fourth quarter. Must be willing to work a flexible schedule that includes nights, weekends and holidays.

Success in this role will require influential partnership with middle and senior management within the organization to execute the HR strategies that foster organizational and people effectiveness.

BASIC QUALIFICATIONS

  • 2+ years of human resources or a mix of equivalent experience
  • 2+ years of human resources or equivalent (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing) experience
  • Knowledge of local labor law
  • Experience in HR within an international, fast-paced and customer-driven environment
  • Experience in a call center, distribution center, or manufacturing environment
  • Experience supporting hourly employee client group
  • Experience with MS Office tools and HR Information Systems
  • Bachelor's degree or equivalent

PREFERRED QUALIFICATIONS

  • Master's degree in Human Resources Management
  • Experience in human resources with companies supporting 250-500 or more associates
  • Experience managing and leading employees

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at


USA, GA, Appling - 67,600.00 - 118,400.00 USD annually

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