Director, Pricing and Packaging

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At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀

ClickUp is seeking a visionary and results-driven leader to define and drive our end-to-end pricing, packaging, and growth strategy. As the Director of Pricing and Packaging, you will play a pivotal role in shaping our monetization approach, optimizing revenue, and accelerating product-led growth. You will leverage your deep expertise in SaaS pricing models, monetization strategy, product packaging, and billing systems to set industry standards and maximize company-wide impact.

 

The Role:
  • Define and execute comprehensive pricing, packaging, and growth strategies aligned with ClickUp’s long-term business goals and market vision.
  • Lead the development of innovative pricing models, packaging solutions, and product growth initiatives, using experimentation and data-driven insights to optimize revenue, user adoption, and retention.
  • Identify and capitalize on monetization opportunities across the entire product journey, including onboarding, feature adoption, upsell/cross-sell flows, and customer retention.
  • Foster strategic alignment and collaboration across product, marketing, finance, and sales teams to ensure seamless execution and maximize the impact of monetization strategies.
  • Anticipate market trends and drive innovative approaches to pricing, packaging, and product-led growth, positioning ClickUp as a leader in SaaS monetization.
  • Serve as a key advisor to the executive leadership team, providing actionable insights and shaping company-wide monetization and growth strategies.
  • Own the financial outcomes of monetization initiatives, leveraging data analysis and market research to drive revenue optimization, user engagement, and competitive differentiation.
  • Report regularly to senior leadership on pricing and growth performance, and provide recommendations for continuous improvement.

 

Qualifications:
  • 10+ years of progressive experience in pricing, monetization, or related fields, with at least 3 years in a senior leadership role and 5+ years of direct experience in pricing and packaging roles required.
  • Demonstrated success in designing and implementing company-wide pricing and packaging strategies with measurable financial outcomes.
  • Extensive experience in SaaS or technology industries, with a deep understanding of global markets, competitive positioning, scalable monetization models, and billing systems.
  • Proven experience with billing systems, consumption-based pricing, and product-led growth (PLG) pricing models.
  • Strong analytical, strategic planning, and creative problem-solving skills; adept at using data analysis and market research to inform decisions.
  • Excellent communication, collaboration, and cross-functional leadership abilities.
  • Bachelor’s degree in Business, Economics, or a related field required; MBA preferred.

 

If you are a collaborative, innovative, and impact-oriented leader who thrives on new challenges and is passionate about driving transformative growth, we want to hear from you!

#LI-remote #LI-MC2

Salary and Benefits

At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location,  interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.

This position is eligible for the following benefits and perks:

  • Equity
  • 401k
  • Health, Dental, and Vision insurance
  • Spending accounts
  • Life & Disability
  • Paid parental leave
  • Flexible paid time off
  • Enhanced employee assistance program
  • Employee wellness stipend
  • Professional development stipend
USA Salary Range (OTE)
$255,000—$305,000 USD

 

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.
 
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

ClickUp collects and processes personal data in accordance with applicable data protection laws.

  • If you are a European Job Applicant, see our privacy policy for further details.
  • If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details.

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...