Overview

As a Customer Advisor in one of our standalone stores, you’ll provide the best shopping experience for customers visiting our stores to shop or collect online orders. Argos is a leading UK digital retailer offering convenience, choice and value across a wide range of products.

Eligibility

• You must be above the school-leaver age in your country (School leaving age - GOV.UK)
• You must have Right to Work eligibility in the UK
• Most roles are part-time with shifts including weekdays and weekends. Hours are scheduled to fit around availability and may vary week to week.

What you’ll be doing

• Ensure customers have a great shopping experience by delivering excellent customer service on tills, website screens on the shopfloor and at the collection counter.
• Collect products from the stock area for customers, take payments, discuss our financial service offerings for certain products and process refunds.
• Be present on the shop floor to help customers with questions and provide product recommendations; support in the stock room when the store is quiet.
• Build knowledge about our products, services and promotions to help provide recommendations.

What makes a great Argos Colleague

• Friendly and welcoming with a genuine enthusiasm for helping customers.
• Comfortable discussing our financial services when appropriate.
• Thrives in a fast-paced, physical and high-energy environment and enjoys being part of a team.
• Flexible and willing to work to a high standard across the store; fully trained in a variety of skills with opportunities to learn and develop.
• Embraces using new digital tools and technology to do the job well.
• Great attention to detail, keeps the store clean and organized to create the best shopping experience.

Working for us has great rewards

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% on certain days and 15% off at Argos on pay days.
• Free food and hot drinks provided for colleagues in all stores.
• Generous holiday entitlement based on hours worked, plus maternity and paternity leave.
• Pension – employer contributions matched between 4-7.5%.
• Sainsbury’s share schemes – discounted share purchases.
• Shopping discounts on various offers (gym memberships, restaurants, holidays, vouchers, etc.).
• Wellbeing support – access to confidential Employee Assistance Programme.

Additional information

Please note that vacancies may close quickly; we encourage candidates to apply at their earliest convenience.

Inclusion and support

We are committed to being an inclusive retailer where every colleague can achieve their potential and every customer feels welcome. We offer supportive policies and networks to help colleagues understand and fulfil their roles, along with opportunities for development, mentorship, training and career progression. If you would like to learn more about our commitment to inclusivity, please review our information here. If you require any reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you.

Job details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industries: Retail

Locations vary by store including Birmingham, Coventry, Stratford-upon-Avon, Smethwick, Solihull and surrounding areas.