Building Automation and Digital Services Leader

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<h1>Building Automation and Digital Services Leader</h1><p><strong>Location:</strong> Wilmington, Massachusetts, East Providence, Rhode Island, Manchester, New Hampshire, Westbrook, Maine</p><p><strong>Remote Type:</strong> Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.</p><p><strong>Time Type:</strong> Full time</p><h3>Job Description</h3><p>Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, its our responsibility to put the planet first. For us at <a>Trane Technologies</a>, and through our businesses including <a>Trane®</a> and <a>Thermo King</a>, sustainability is not just how we do business—it is our business. Do you dare to look at the worlds challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging whats possible for a sustainable world.</p><p></p><p>Learn about our <a>benefits</a> designed for you to Thrive at work and at home. </p><p></p><p>We boldly go.</p><p></p><p><b>Where is the work:</b></p>Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.<p> </p><p> </p><p><span><b>Job Summary:</b><br />Trane Technologies seeks a driven Building Automation and Digital Services Leader to lead the growth and fulfillment of our industry-leading Digital Service solutions in our New England Area. This role will lead a team of an Area Service Manager, BAS technicians, and Account Engineer to accelerate digital solution penetration, ensure high‑quality service delivery, and strengthen customer outcomes through data‑driven insights. This leader serves as the area’s subject‑matter expert for digital services and will partner closely with Service Sales Leaders and Regional Digital Business Development Manager to close and fulfill HVAC Controls and Service-as-a-Software (SaaS) opportunities.</span></p><p><span><b> </b></span></p><p><span><b>What you will do: </b> </span></p><ul><li><p><span><span>Work with Regional Digital Operations Leader and peers across the region to develop and execute strategic business plans to expand the adoption of Trane’s HVAC Controls and Digital Service solutions in assigned markets.</span></span></p></li><li><p><span><span>Lead a team of an Area Service Manager, BAS technicians, and Account Engineer to ensure HVAC Controls and Digital solutions are appropriately tailored to meet customer needs and deliver value.</span></span></p></li><li><p><span><span>Provide coaching, training, and tools that elevate key stakeholder competency and trust in how Trane delivers customer value through our Digital Solutions.</span></span></p></li><li><p><span><span>Partner with area Service Sales Leaders and Regional Digital team to achieve or exceed assigned sales targets, revenue and profit goals, and KPIs.</span></span></p></li><li><p><span><span>Ensure successful setup, activation, and ongoing fulfillment of digital services, including remote monitoring, analytics, connected controls, and other platform-enabled/SaaS solutions.</span></span></p></li><li><p><span><span>Support issue resolution and escalation management to ensure seamless customer onboarding and experience.</span></span></p></li><li><p><span><span>Monitor and analyze market trends, competitive landscape, and customer feedback to identify and recommend new opportunities for innovation or improvement.</span></span></p></li><li><p><span><span>Hold monthly business reviews of the Digital business in your area towards growth targets and other KPIs</span></span></p></li></ul><p><span> </span></p><p><span><b>What you will bring:</b> </span></p><ul><li><p><span><span>Bachelor’s degree in Engineering, Business, Technology, or a related field; or equivalent experience.</span></span></p></li><li><p><span><span>8+ years of experience in HVAC, building technologies, digital services, or a technical service organization.</span></span></p></li><li><p><span><span>Strong understanding of commercial HVAC systems, building controls, or facility operations.</span></span></p></li><li><p><span><span>Excellent communication, presentation, and relationship-building skills.</span></span></p></li><li><p><span>Proven ability to drive growth, enable teams, and lead cross‑functional initiatives.</span></p></li></ul><p></p><p><span><b>Preferred Qualifications</b></span></p><p></p><ul><li><p><span>Strong understanding of digital service platforms, connected equipment, building automation, and data‑driven service models.</span></p></li><li><p><span><span>Familiarity with Trane’s product portfolio, mechanical service agreements, controls platforms, and commercial contracting processes.</span></span></p></li><li><p><span>Prior leadership in sales enablement, service operations, or digital transformation roles.</span></p></li></ul><p></p><p><span><b>Key Competencies:</b></span></p><p></p><ul><li><p>Influence without direct authority across a highly matrixed organization.</p></li></ul><ul><li><p>Strategic thinker with the ability to clearly connect customer challenges to digital solutions.</p></li></ul><ul><li><p>Comfortable discussing analytics, integration, AI-driven optimization, and connected services.</p></li></ul><ul><li><p>Team-oriented with strong collaboration skills and the ability to influence without authority.</p></li></ul><ul><li><p>Curious, proactive, and adaptable as digital offerings continue to evolve.</p></li></ul><p></p><p><b>Annual Base Salary Range or Hourly Base Pay Range:</b></p>$128,600.00 - $182,664.99<p><b>Compensation Type:</b></p>Salary<p><b>Incentive Eligible:</b></p>Yes<p><b>Sales Commission Eligible:</b></p>No<p></p><p><b>Disclaimer</b>: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.</p><p></p><p><b>Thrive at work and at home:</b></p><br /><ul><li>Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!</li><li>Family building benefits include fertility coverage and adoption/surrogacy assistance.</li><li>401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.</li><li>Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.</li><li>Educational and training opportunities through company programs along with tuition assistance and student debt support.</li></ul><br /><p>Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.</p><br /><p><b>Safety Sensitive Role:</b></p>Yes<p>The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.</p><p></p><p>We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...