Account Manager - SMB Sales

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About the position

Verizon is hiring an Account Manager to sell business technology solutions to small and midsize businesses in the 1–19 employee segment. The role focuses on acquiring new customers, growing and retaining existing accounts, and increasing service revenue. The Account Manager consults with customers to understand business challenges and recommend tailored solutions, including integrated software and connectivity offerings such as Cloud, Security, ISP, VoIP, and Google platforms. This is a mobile field role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic sales territory may be up to approximately 50% of the time. The position is scheduled for 40 hours per week and offers base pay plus target individual-based commission, with the potential to earn additional commission and incentives. The stated annual salary range is \$37,000–\$64,000, varying by location, skills, and experience.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
  • Acquire new business and generate incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate customers about business solutions and present tailored recommendations.
  • Build relationships with key decision makers.
  • Present and create opportunities for multi-product solutions.
  • Sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report sales progress through sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Requirements

  • A bachelor’s degree or at least three years of work experience.
  • At least three years of relevant work experience.
  • Willingness to work in a mobile working model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
  • Valid driver’s license.

Nice-to-haves

  • An associate’s or bachelor’s degree, or related certifications or college courses.
  • At least two years of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
  • Technology sales and educational experience, including SaaS sales, CRM, Salesforce or other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor approaches for success.

Benefits

  • Medical, dental, and vision benefits.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Paid time off, including five weeks of vacation, holidays, and personal days as described in the posting.
  • Paid parental leave: eight weeks for eligible new parents, which may provide up to 16 weeks for the birthing parent when paired with short-term disability.
  • Tuition assistance of up to \$8,000 per year.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts of up to 50% on Verizon products and services, including wireless plans and accessories.
  • Pet insurance and other employee perks.
  • Sales recognition programs and incentives, which have included travel and gifts.
  • Eligible external hires may receive a \$2,500 sign-on bonus and new-hire incentives up to \$7,500.
  • Short- and long-term disability insurance, life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
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