Weekend Care Coordinator / Remote Support Specialist - Remote

Other Jobs To Apply

No other job posts for this day.

Weekend Remote Care Coordinator / Remote Support Specialist

Journey of Care – Remote (Colorado Preferred) 1099 contractor

Compensation: $300 flat rate per weekend (Saturday & Sunday)

Journey of Care is seeking a compassionate, dependable Weekend Remote Care Coordinator to support Medicaid members who are at increased risk of hospitalization, institutional placement, or loss of independence.

Our members remain in their own homes while receiving ongoing remote support through a secure tablet provided by Journey of Care. Rather than replacing their healthcare providers, we work alongside them to provide consistent check-ins, care coordination, emotional support, and early intervention when problems arise.

Our team helps members navigate physical, mental, and emotional challenges while supporting medication routines, personal hygiene goals, daily wellness, and maintaining meaningful social connection through scheduled interactions.

This position is primarily an on-call weekend role with scheduled member outreach and care coordination activities. While active work currently averages 2–4 hours per weekend, applicants are expected to remain available throughout the scheduled on-call hours to respond to member needs. As Journey of Care continues to grow, both the expected workload and compensation are anticipated to increase.

Schedule

  • Every Saturday and Sunday
  • On-call from 8:00 AM – 10:00 PM
  • Active work currently averages 2–4 hours per weekend
  • $300 flat rate per weekend
  • Opportunity for additional hours and increased compensation as Journey of Care grows
Responsibilities
  • Respond to member calls and urgent needs.
  • Complete scheduled member wellness check-ins.
  • Provide emotional support and encouragement.
  • Assist members with medication reminders and wellness routines.
  • Coordinate care with physicians, personal care providers, caregivers, and community resources.
  • Help members navigate healthcare services and community supports.
  • Document all member interactions in the electronic health record.
  • Escalate clinical or safety concerns to leadership when appropriate.
Remote Work Expectations This is a professional remote healthcare position. Although active work hours are relatively limited, accepting an on-call weekend means being prepared to respond promptly throughout the scheduled coverage period.

Applicants must be able to:

  • Maintain a dedicated, quiet, and private home workspace.
  • Remain available to respond to member calls and urgent needs within approximately 10 minutes.
  • Immediately transition from on-call status to active work when needed.
  • Maintain reliable high-speed internet and phone access.
  • Perform work without recurring interruptions from personal responsibilities or other obligations.
  • Protect member privacy by maintaining a professional work environment suitable for confidential healthcare conversations.
Because members depend on timely support, applicants should plan their weekends accordingly. Brief meal or personal breaks are expected; however, this position is not compatible with routinely commuting, shopping, attending social events, providing ongoing caregiving, or participating in other activities that would prevent prompt response during scheduled on-call hours.

Qualifications

  • Experience in healthcare, home care, care coordination, case management, behavioral health, customer service, or a related field preferred.
  • Excellent communication and relationship-building skills.
  • Strong organizational and documentation abilities.
  • Comfortable using technology and learning new systems.
  • Ability to work independently and make sound decisions.
  • Commitment to compassionate, member-centered care.
Why Journey of Care? At Journey of Care, we believe healthcare doesn't only happen during doctor's appointments—it happens every day. Our mission is to help Medicaid members remain safely independent by building trusted relationships, identifying problems early, coordinating care, and providing the human connection that often makes the biggest difference.

Pay: $21.00 - $35.00 per hour

Work Location: Remote

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...