Reservations Clerk

Other Jobs To Apply

No other job posts for this day.

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Back to blog

Other Jobs To Apply

Overnight Contact Center Phone Banker

HCM Project Manager(Remote Position)

Brand Advocate Representative - Nationwide Remote

Experienced Remote Professionals Wanted: High-Paying Career Opportunities without a Degree

Inflight Attendant

Delta Airlines Work From Home Remote Jobs In USA

Apple Jobs From Home, Apple Work From Home @ Job8een ( Financing Agent )

Talent Acquisition Representative - Remote

Fully Work From Home Client Service Representative

Recovery Specialist Associate - Call Center

Digital Banking Support Representative (Part-Time)

Experienced Full Stack Data Entry Clerk – Remote Data Management and Administration

Virtual Interior Designer (sketch up Expert) Contract Position

Work from Home - Pharmacy Tech Support/Call Center Rep (10a-7p ET) - National

Aircraft Cleaner - (DL Required) JFK Airport

Utilization Management Nurse Consultant (Remote)

`Urgently Hiring| 100% Remote | Entry Level Leadership | Free Full Training | No Experience Needed | Start ASAP

Airport Wheelchair Agent - Passenger Mobility Champion

Social Media Specialist - Remote Work

HR Generalist - Part-Time

Hiring now: Certified Nursing Assistant (CNA) - No interview Required

Area Manager II

Warehouse Associate - Washroom Operator - 2nd Shift

Paid Product Tester (Hiring Immediately)

EPIC Clarity Reporting Analyst (100% REMOTE/NO C2C)

Stocker - Aisle

Amazon Delivery - $22.25 - $32.50+, WEEKLY PAY, EARLY START - Deliver2U

B2B Outside Sales Representative

Warehouse Associate (PT/FT with 1st/2nd/3rd shift openings)

4 - Nights & Weekends Remote ServiceTitan Experienced CSR Part-Time

Accountant 2 - Cashiering and Cash Management - Davis, CA, Job ID 89228

Amazon Package Delivery Driver - Earn $15.00 - $26.50/hr

App Content Reviewer- Remote

`Beginner-Friendly Remote Role | Flexible Hours | Start ASAP

Virtual Receptionist

Student Nurse Extern - Hands-On Bedside Experience

Remote Customer Services Representative Remote Full time - Part time

BWI Aircraft Fueler up to \$15.00- Open Availability Required

Amazon Delivery Driver

Closing Kitchen Helper - Part Time

Remote Client Agent (Work From Home) | Flexible Schedule

Sales Representative - Remote

Hiring Now: Remote Overnight Jobs Tackle Night ...

Customer Service Rep(06901) - 1838 Cooper St.

Work From Home Overnight Jobs | Reputation Management and SEO | $25 - $30/hr

Clinical Review Nurse – Prior Authorization (Hospice)

Manufacturing / Production Supervisor

Duane Reade Stockperson

Data Entry Clerk Work From Home - Part-Time Focus Group Participants (Up To $750/Week)

Amazon Delivery Driver

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...