PURPOSE:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Delivers care to patients utilizing the nursing process
• Informs Triage Manager of case progress and reports any unusual circumstances
• Assesses patient using exemplary communication skills via the telephone throughout phone interaction
• Assists providers by obtaining accurate and timely information utilizing nursing knowledge and experience
• Follows written protocols for deliverance of care
• Provide patient education
• Documents in electronic medical records as required
• Maintains open and positive communication with providers and other health professionals
• Communicates in a positive manner with patients, families/significant others
• Exhibits excellent listening skills
• Maintains professionalism at all times
• Participates in continuing education programs
• Participates in risk management and quality assurance activities
• Adheres to all New York Spine and Wellness Center policies and procedures

OTHER DUTIES AND RESPONSIBILITIES:

• Performs other duties as assigned

SUPERVISORY RESPONSIBILITIES:

• This position does not have supervisory responsibilities.

QUALIFICATION STANDARDS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE/SKILLS/ABILITIES:

• Knowledge of medical field
• Skill in performing tasks appropriately
• Skill intact and diplomacy in interpersonal interactions
• Ability to establish and maintain effective working relationships with staff, patients
• Ability to project a pleasant and professional image
• Ability to handle multiple projects simultaneously and set priorities

EDUCATION:

RN degree, BSN desired. Completion of accredited state RN program. Current RN license and CPR certification required.

EXPERIENCE:

1 year experience in professional nursing desired

MENTAL DEMANDS:

• Ability to handle various tasks simultaneously, organize, prioritize, make decisions and work efficient and effectively under deadlines
• Ability to express oneself in a clear, concise and organized manner both verbally and in writing
• Ability to think through a problem, analyze and break it down into parts to resolve or come up with a logical solution
• Ability to exercise good judgment, keeping in mind company policies and procedures as guidelines

PHYSICAL DEMANDS:

WORK ENVIRONMENT:

• The employee is subject to inside environmental conditions
• The noise level in the work environment is usually moderate
• The environment is fast-paced and requires the ability to rapidly accept change, handle multiple tasks, and set priorities