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United States
Suitability/Public Trust
Fully remote
Information Technology
Overview
GovCIO is currently hiring a Power BI Specialist to support the Department of Veterans Affairs (VA) Data Modernization initiative. This role is responsible for sustaining, enhancing, and expanding enterprise dashboards that provide near real-time insights into platform utilization, cloud costs, service adoption, and customer experience. The specialist will collaborate closely with VA stakeholders, data engineering teams, and Customer Enablement resources to improve visibility, accelerate onboarding, and strengthen decision-making across the VA cloud ecosystem.
This position is fully remote, located in the United States.
Responsibilities
- Sustain, enhance, and optimize Power BI dashboards to provide near real-time visibility into key VA Data Modernization metrics.
- Build visualizations that support insights into utilization and adoption, cloud costs (overall and workgroup-level), top services used, and customer satisfaction metrics.
- Translate complex data requirements into effective BI solutions aligned with operational and strategic VA goals.
- Partner with Data Modernization teams to integrate dashboards with automated intake workflows, provisioning processes, and customer enablement metrics.
- Ensure dashboards effectively measure progress against key deliverables such as automated provisioning, workspace readiness, white-glove support, and onboarding timelines.
- Collaborate with data engineers to ensure seamless access to data sources such as VHA Data Lake, Databricks catalogs, and CDW datasets.
- Maintain data model quality, accuracy, and performance, ensuring reliable and transparent reporting for stakeholders.
- Develop documentation, SOPs, semantic models, and governance standards for dashboard development and usage.
- Conduct data validation, troubleshoot dashboard defects, and ensure reliable stakeholder communication on updates or performance issues.
- Provide stakeholder training, support sessions, and user enablement to promote self-service analytics and increase adoption of available dashboards.
- Support the creation of “single front door” visualizations that guide users through onboarding, platform navigation, help desk resources, and data access processes.
Qualifications
Required Skills and Experience:
- Bachelor’s degree in Information Technology or a related field. (or commensurate experience)
- 12 years of experience in business analysis, project management, or a similar role.
- Experience developing dashboards and data models using Power BI.
- Expertise in Power Apps, DAX, Power Query, data modeling, and optimizing BI semantic layers.
- Proven ability to work with large and complex datasets across multiple platforms including Azure, Databricks, and enterprise data warehouses.
- Strong analytical and problem-solving skills with the ability to translate ambiguous requirements into actionable insights.
- Excellent written and verbal communication skills for engaging with business and technical stakeholders.
- Experience building KPI-driven dashboards that support operational decision-making and process improvement.
Preferred Skills and Experience:
- Service Now experience.
- Experience supporting government or healthcare analytics environments, preferably within the VA ecosystem.
- Familiarity with Azure cloud cost management, usage analytics, and service utilization reporting.
- Knowledge of Databricks, VHA Data Lake, NDS-governed data, and cloud provisioning workflows.
- Experience developing self-service BI frameworks, data governance standards, and documentation.
- Understanding of agile practices, Jira, ServiceNow, SharePoint, or similar collaboration tools.
- Prior experience supporting rapid-provisioning or customer enablement programs.
Clearance Required
- Ability to obtain and maintain a suitability/Public Trust
Posted Salary Range
USD $170,000.00 - USD $180,000.00 /Yr.
Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here’s what you can expect:
- During the Interview Process
- Virtual video interview conducted via video with the hiring manager and/or team
- Camera must be on
- A valid photo ID must be presented during each interview
- During the Hiring Process
- Enhanced Biometrics ID verification screening
- Background check, to include:
- Criminal history (past 7 years)
- Verification of your highest level of education
- Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
- Employee Assistance Program (EAP)
- Corporate Discounts
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance*
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment
*Available to full-time employees
Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
