National Investigator, Organized Retail Crime (California Remote)

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Job Description

The National Investigator - Organized Retail Crime will leverage all available investigative tools to eliminate and reduce company exposure to significant external theft and fraud trends.

Duties and Responsibilities

  • Leverage all available investigative tools to eliminate and reduce company exposure to significant external theft and fraud trends.
  • Gather intelligence, expand scope and resolve external theft trends involving organized retail crime.
  • Develop investigative plans to include interviews, incident mapping, link analysis, video review, online sourcing for stolen product and identification of subjects involved and other resources.
  • Develop and maintain partnerships with law enforcement, other retailers, ORCA and online buy/sell companies to.
  • Effectively build theft cases for prosecution and restitution recovery.
  • Develop and maintain partnerships across corporate, field and supply chain to include but not limited to legal, retail operations, field loss prevention leaders, supply chain loss prevention leaders and store operations store and field leadership.
  • Identify opportunities to prevent external organized theft through case management trend analysis, report analysis and post case resolution review.
  • Prepare and deliver case updates, proposals and other complex information in various formats, including verbal, written, presentation, etc.
  • Maintain knowledge of retail Loss Prevention best practices, industry connections and subject matter expertise, including internal and external shrink, Organized Retail Crime, and fraud.
Scope
  • Staff supervision and development: No
  • Decision making:
  • Creates policy and resolves problems
  • Travel: Up to 50%
  • Flex Designation: Anywhere


The anticipated salary range for this position is $78,100 - $117,100 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

Requirements

Education and Experience
Education Requirements
  • Bachelors' Degree in Business, Finance, Criminal Justice or a related field, or equivalent experience
Years of Experience
  • Bachelors' Degree in Business, Finance, Criminal Justice or a related field, or equivalent experience
  • 5+ years of loss prevention experience in the retail industry, with 2+ years of organized retail crime investigation experience and 2+ years of multi-store retail experience.
  • Certified Forensic Interviewer (CFI) and Interrogation-Wicklander-Zulawski
Skills
  • Education and/or Experience - Business Acumen: knowledgeable in current and possible future policies, practices, trends, technology and information regarding retail data, analytics and business intelligence. Understands the purpose and stakeholders of Harbor Freight practices, policies, procedures and systems.
  • Drive for Results: Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results; eliminates roadblocks. Manages internal and external communication.
  • Learning on the Fly: Learns quickly when facing new problems. Relentless and versatile in the pursuit of creative solutions. Quickly grasps the essence and underlying structure of problems.
  • Managing and Measuring Work: establishes clear objectives and measures for self and others. Monitors and reports on progress and results. Sets benchmarks and ensures accountability.
  • Dealing with Ambiguity: able to drive for results while managing changes in priorities/scope. Can quickly adapt to evolving business needs.
  • Ability to work a flexible schedule, including evenings, overnight shifts and weekends as necessary to meet the needs of the business. Regular travel is required. Regular attendance is an essential function of the job.
  • Knowledge of Microsoft Office Suite inclusive of advanced Microsoft Excel skills, experience in link analysis, crime mapping or spatial mapping preferred.
Physical Requirements
Corporate - Remote - General office environment requiring ability to:
  • Stand, walk, sit for extended periods of time .
  • Speak and listen to others in person and over the phone and video conferencing.
  • Use keyboard and read from computer screen and reports.
  • The ability to lift up to 15 lbs.
Safety
Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.

About Harbor Freight Tools

Founded in 1977, we are a $10 billion national tool retailer with the energy, enthusiasm, and growth mindset of a Championship Team. With more than 1,600 stores across 48 states, we're continuing to grow and open new locations every month. We offer our customers more than 6,000 tools and accessories, from hand tools and generators to air and power tools, shop equipment, and automotive tools. By delivering quality and value to our customers, we've built a culture where Associates can learn, grow, and do meaningful work every day.
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