Family Support Specialist I

Other Jobs To Apply

No other job posts for this day.

TITLE: Family Support Specialist I

REPORT TO: Senior Project Manager

LOCATION: TBD

STATUS: Full Time

BACKGROUND: For nearly 40 years, Urban Strategies, Inc. has assisted residents and community stakeholders to design and implement a wide range of transformative projects in distressed U.S. communities. Our goal is to ensure that our all of families are stable and thriving.

JOB SUMMARY:

Family Support Specialist provides support to a defined community or housing development as both a social service specialist and community organizer. The Specialist will work with residents on an individual basis, as needed, to mitigate risks of housing instability. The Specialist will also develop programs with residents and other community service providers to address community concerns and opportunities.

Direct Service Delivery Responsibilities

  • Develop effective partnerships with organizations that address community identified needs (including, but not limited to, after school programs, health fairs, job training, on- site classes)
  • Develop and coordinate programs as applicable that address the community identified needs
  • Develop and maintain relationships with community stakeholders and service organizations
  • Work directly with residents when specific intervention is required to include conducting assessments, developing IDPs and FDPs, connection to services, and conducting quarterly check-ins for those with identified goals.
  • Identify resident needs and locate community resources that may address these needs
  • Collaborate with the management company and resident leadership body on neighborhood safety initiatives and meetings
  • Grant writing for programs at the local site.
  • Maintain records and document resident need, progress, and continual outcomes
  • Document work with residents in LEARN
  • Document onsite programming outputs in LEARN

QUALIFICATIONS:

  • Education and/or experience required:

  • Associates Degree or related experience
  • Commitment to strengths-based and family-focused service planning; ability to understand program philosophies and place-based approach
  • Ability and commitment to handle privileged information in a professional and confidential manner
  • Ability to function as a team player in both internal and external relationships
  • Availability to attend evening and weekend functions as required
  • Possession of a valid driver’s license and availability of automobile for work use
  • Strong verbal and written communication skills
  • Must be proficient in Microsoft Outlook, Word and Excel
  • Skills and/or competencies required:
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Strong organizational, planning and time management skills.
  • A strong sense of and respect for confidentiality involving both participants and fellow employees.
  • Must excel in fast-paced environment
  • Ability to work in a variety of settings with culturally-diverse persons and communities with the ability to be culturally sensitive and appropriate.
  • The ability to work independently and with initiative, combined with skills for thriving in a team environment to achieve shared goals.
  • Computer proficiency in MS Office Suite (Advanced MS Excel), other commonly used software.

Urban Strategies, Inc is an Equal Opportunity Employer.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...