Crew Scheduler - Inflight

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Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.<br><br>Come join us to create what’s next. Let’s define tomorrow, together.<br><br><h2>Description</h2><p>Why Inflight Services?</p><p>Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.</p><p><br><strong>Job Overview and Responsibilities</strong></p><p><br>Inflight Crew Schedulers ensure that all flights in our reliable worldwide network are properly staffed with inflight crew in support of Core4 as it relates to United’s goal of providing safe, efficient, and reliable air transportation for our customers.</p><ul><li><p>Assign all open flying to qualified inflight crew members according to Federal Aviation Regulations, flight attendant Contract, and Company policies</p><p> </p></li><li>24-hour communications center / point of contact for flight attendant work group, providing round-the-clock support to inflight crew members with regards to schedule and flight-related issues, delay notifications, assignment modifications, etc.)</li><li>Responsible to monitor crew legalities, communicate changes, reassign flight attendants and perform CMS transactions to ensure accurate crew pay and quality assurance</li><li>Must be able to work in-person in a 24/7 operational environment </li></ul><h2>Qualifications</h2><blockquote dir="ltr"><h4><strong>What’s needed to succeed (Minimum Qualifications):</strong></h4><h4> </h4><ul><li>High school diploma or equivalent</li><li>Demonstrated track record of strong analytical, organizational, and decision-making skills</li><li>Applicants must have the ability to convey information effectively both verbally and in writing</li><li>Good computer knowledge and strong typing skills</li><li>Proven ability resolving conflict and working in a high-pressure environment handling stressful situations</li><li>Ideal candidates must have the ability to manage stress and stay calm under high pressure situations</li><li>Must be able to manage multiple tasks and priorities to be successful on the job</li><li>Good organizational, time management, and problem-solving skills</li><li>Must possess the necessary skills to provide support and courteous service to crew members</li><li><p>Successful candidate must also be able to function effectively in a team-oriented environment.</p><p> </p></li><li>Must be legally authorized to work in the United States for any employer without sponsorship</li><li>Successful completion of interview required to meet job qualification</li><li><p>Reliable, punctual attendance is an essential function of the position</p><h4> </h4></li></ul><h4><br><strong>What will help you propel from the pack (Preferred Qualifications):</strong></h4><p> </p><ul><li>Bachelor's degree or related experience</li><li>1-2 years relevant crew scheduling or airline experience</li><li>1-2 years scheduling operations experience and/or experience working in a fast-paced environment requiring high volume customer interaction</li></ul><p> </p><p>This job is posted through September 19, 2026. </p><p> </p></blockquote><br>The base pay range for this role is $53,960.00 to $70,334.00.<br>The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.<br><br>You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.<br><br>United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact <a href="mailto:JobAccommodations@united.com" target="_blank">JobAccommodations@united.com</a>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...