Administration Assistant

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The role

Administration Assistant


Salary: £24,800 FTE (pro rata)
Part Time position
Permanent Contract
Location: Great Tey, Colchester
Monday – Friday (Office hours 9.00 am to 5 pm) Approx 22.5 Hrs Days/Time TBA


Introduction to NFU Mutual


NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.

About the Agency
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.


An exciting opportunity has now arisen within the Colchester & North Essex Agency.


About the role:
This is a newly created role within the agency, reflecting our ambitious plans for growth and the expansion of our administrative team.


Key Responsibilities
  • Reception duties – greeting customers and dealing with enquiries in a professional manner
  • Assist in preparing documentation for insurance renewal reviews
  • Reconciling customer invoices and preparing documentation for dispatch, including postage
  • Ordering and maintaining office supplies
  • Assisting with booking appointments and diary management
  • Assisting the Executive Assistant with ad hoc duties and projects assistance
About you:
Essential Skills & Experience
  • Proven office, secretarial or administrative experience essential
  • Knowledge or experience of insurance industry desirable but not required
  • Strong computer skills including Microsoft Office (Word, Excel, Powerpoint)
  • Highly organised with excellent attention to detail
  • Strong communication skills and a flexible, pro-active approach
  • GCSE’s or equivalent in Maths and English


Benefits


  • Full training will be provided
  • A supportive and collaborative working environment
  • 25 days holiday plus bank holidays pro rata
  • Free parking at our office in Great Tey
  • Company Pension Scheme


Please apply in writing with CV and covering letter to: Lorraine Mead at Lorraine_e_mead@nfumutual.co.uk.


(Your data will be stored for up to 1 year) No Agencies please.


Closing date for all applications:6 March 2026.


Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.

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